Supporting the Global Mobility Manager

We are supporting Global Mobility Managers to become a rockstar with a few tricks of the trade. I am nowadays more involved in operational global mobility topics than I ever was. While the constant filling of payroll instructions, hypo tax calculations, and balance sheet updates reminds me of the Sysiphus tasks I mentioned in the talk, I have learned a great deal over the last few years. I don’t mind the operational work so much anymore as long as I can still coach expats and their families.

I am contemplating that even expatriate payroll is so much more interesting than normal payroll and that we need professionals with intercultural competence to ensure that the expats get paid correctly. You would think this is easy but believe me with all the technology, processes sometimes seem more complicated than in 1999. At that time we used to calculate net payments on paper.

In the last few weeks, I used a calculator every day and Excel became my second best friend. On a few occasions, we don’t seem to get it right in the first attempt. The bonus is wrong, the expat is unhappy and we get a new calculation. Then we start again. The third time it’s easier. In a case from the UK, I notice that the pension contribution has changed from the previous year. In one from Madagascar, a figure was not transferred automatically into the next record of the assignee. A lot of checking and cross-checking is needed.

Working with Limited Resources

Once you think that you finally have created the right balance sheet you send it to the assignee and they tell you that it is a joke. They challenge your figures and you need to go back to the provider and explain why the tax system in the UK reduces your personal allowance once your salary reaches 100k GBP so that your bonus is taxed at an unimaginable tax rate. Or why the INR has devalued against the EUR and how that is reflected in the Cost of Living Adjustment. Then they ask why the COLA is calculated on spendable income only and how we came up with that figure.

You need to see every step along the way as learning about what you can contribute to the world. If you don’t enjoy this process, tell yourself that it is only once a year and it pays your rent. I see exciting challenges for the GM Professionals but even if you are in a different field you might relate to these topics too. Here are seven current issues that seem to be examples for GM Professionals around the world

1. We solve issues with manual workarounds that we cannot seem to handle with technology.

2. We need good working relationships with our colleagues and expats around the world to solve those dilemmas.

3. We need superior technical skills in tax, social security and immigration, and other subject matter areas so we don’t lose oversight of the full process.

4. Without the experience of at least 200 cases, it is really hard to see patterns in your problem-solving approach as every case poses a different country combination and needs to be tackled individually.

5. We need high levels of focus and productivity to deliver excellent solutions.

6. We work too many hours and it is hard for us to keep healthy.

7. Many of us are women and at a career and pay level that is way below our background, competence, and qualification.

One of the reasons why I started my company Global People Transitions was to help Global Mobility Managers develop further. I would like to encourage you and support you with advice on how to get your develop your global competency further.

I’m so excited to announce that my team and I will be launching my newest book;, “The Global Rockstar Album”. This self-help book is designed to assist you when going through transition by addressing both practical and psychological aspects. I aim to provide you valuable guidance for navigating the challenges of transition with a holistic approach as if you had me as a Life Coach. We are planning a launch party at the end of September, beginning of October and that will require a good system (my favorite part of running a business). 

PLUS: Even though I have an idea for an event location if you have any great ideas please let me know. We won’t go as big this time as we did in 2019 but I hope we can create the same collaborative spirit and that you get the chance to meet old friends and make new ones there. 

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