We have lived in a world dominated by political, economic, and environmental uncertainty for many years. However, the past three years have been exceptional and challenging for most of us. The global health crisis caused by Covid-19 has brought the entire planet to its knees. The pandemic impacted all aspects of life and radically changed the way we work. The world of Global Mobility will never be the same. We are beyond Global Mobility and ride into a new way of working.
Considering the impact caused by the pandemic, it does not take a fortune teller to foresee that Global Mobility Managers will have to deal with the blow of the crisis in the years to come. If you thought that one global crisis was enough, you were up for a shock in February of this year when Russia invaded Ukraine.
Geopolitical tension, including in and around China, seems more pervasive than ever. Insecurity around energy, food supplies, inflation, and other dystopian scenarios cause many anxieties and mental health issues. The Global Mobility Manager of 2022 is a crisis manager. All “crisis” cycles show that Global Mobility Managers continue to be incredibly resilient and are constantly coming up with immediate and creative solutions to face issues that arise overnight.
Imagine the difficulty of suddenly repatriating an Expat (or an Expat family) who was temporarily on holiday in a third country and remains stuck there without any other assistance. You might have to find a quick solution for someone who was about to go on assignment but had to postpone their departure. Their household goods are on their way to the host location. You book a serviced apartment for them in the home country.
Teams in war zones continue to work or relocate to a haven, refugees integrate into the workforce, and business travelers overstretch their stays in locations and create a tax liability.
Having handled many crises in the past, guarding the life of Expat families has become our daily bread. We continue to bring the human touch back into Global Mobility. As I already mentioned in my book in 2019, it is more important for all of us to keep our sanity. It’s more important than ever to put on our oxygen masks and work on our inner strength.
Let’s continue to build up our support gang and raise the next generation of Global Mobility Managers through an excellent education with the Global Mobility Master Course at the Erasmus University in Rotterdam. I also favor a mentor system where experienced Global Mobility Jedis foster and guide a Padawan. (Yes, I draw much inspiration from movies, books, and music.)
When you need guidance, we all have our favorite book, and I turned to my religion for advice and found a fantastic guideline for the winter to come.
1) I am the EXPAT, your client: You shall not have strange people before me.
Our Expat population is changing. Nowadays, an ever more diverse population is embarking on international assignments. Expats vary in cultural background, family situation, age, gender, etc. It is impossible to address these various groups’ needs in a one-size-fits-all policy. A more diverse workforce equals a variety of individual assignees’ expectations, resulting in a proposition that might be desirable for one employee while not appealing for another. The Expat is our main client. We need to take care of their interests before we consider other parties in the process. In case of doubt, focus on people over processes (see also: Agile Manifesto).
In the AIRINC Mobility Outlook Survey 2021, 65% of respondents expect that the demand for flexibility from the business will increase. Meanwhile, 52% of the companies surveyed expect that adding more flexibility to policies is the best response to this demand, followed by 28% who think using a wider variety of policy types is the better solution. According to the Mercer 2019 Flexible Mobility Policies Survey, the most popular policy elements for which the participants introduced flexibility are family-related: housing, spousal support, child education, and home leave tickets are all items that can help improve the Expat Experience while on assignment.
2) You shall not take the name of the POLICY, your bible in vain.
There are reasons for quoting the policy, the law, or other regulatory insights. However, this should not be your go-to-wording for anything that “is not possible.” With the crisis, we all accepted that the duty of care belongs to our role. Policies should foster the well-being of employees.
Flexible policies have prepared some companies to deal more efficiently with urgent repatriations and unforeseen mobility scenarios. Other companies adopting flexible policies have found them inapplicable and inappropriate in the context of urgency. In my view, we will be moving away from policies altogether and designing individual packages for the Expat that fits like a bespoke, handmade business suit.
We mentioned last year that immigration gets more complex, and it could be that the host country’s legislation has not kept up with modern family constructs, for example. Communication about what is possible and how we can support it is critical here. Communicate openly about longer lead times and backlogs at authorities (for example, post-BREXIT, the UK immigration process currently takes much longer than we were used to.).
3) Remember to keep holy the DIGITAL DETOX DAY
Keep a “digital detox day” because your work never ends. We have constantly worked across time zones, holiday schedules, and daily demands. For your sanity and energy maintenance, it is essential to get away from all media for 24 hours at least. I practice DDD but observed with my coaching clients that the pandemic has blurred the lines between work and personal time.
Many organizations have focused on digitization which means moving to more digital formats. While digitalization means strategically shifting to digital processes and activities. Often the term digitalization is used for both interchangeably.
One of the biggest challenges is incorporating technology into the business to add value to the company and its employees. One positive example of digitalization is reporting assignees through an intuitive HR system and tracking assignees through security apps such as the International SOS Assistance App.
Your level of digital engagement depends on how “digitally mature” your global mobility program is. You might be just ‘exploring digital,’ using robotics to carry out simple and repetitive tasks, while others might be already ‘becoming digital’ with a formal digital strategy.
You are already experiencing success where automation performs tasks humans generally handle, such as periodic emails or copying and pasting information from public or private sources.
Adopting and introducing those techniques into existing processes will focus on diminishing costs, increasing productivity by improving operational efficiency, and retaining talent.
Some of the latest HR systems like Success Factors or Workday, offer essential workflow functions for international assignments. Still, they cannot yet run the entire end-to-end process with all the external vendors involved. Data needs to shift from the HR System to the vendor platform, but an integrated solution, which I call “the Holy Grail,” has yet to be invented (it exists mainly in my fantasy brain). As I filled another Excel sheet with numbers and birth dates, I kept reminding myself that this was how I started in the field in 1999. Before that, we used to calculate on paper.
Robotic Process Automation (RPA) technology is another exciting use of AI in the field. We speed up transactional processes in mobility functions. Equally important is that automation can also reveal itself as crucial in reducing hierarchical thinking. If you want to read more about this topic, this article on our blog might interest you.
Core office technologies such as telephone, word processing platforms, and email have evolved to expand connected and collaborative working possibilities. Expats can now access the latest information, join video conferences, and share and work on the same documents or workspace at their convenience, from a device and location of their choice. It is an excellent aid tool for managing assignee package creation. It makes it possible for our teams to communicate closely with our Expats worldwide.
As for Augmented and Virtual Reality (AR and VR, respectively), they can transform the onboarding experience into the organization or allow them to meet and collaborate with colleagues in other countries. Additionally, you can virtually recreate cities to immerse oneself in the new environment before deciding to move there. Many serviced apartments use VR to show their apartments.
Artificial Intelligence (AI) is already helping organizations go beyond traditional ways of managing the global workforce by using intelligent devices to predict, detect, and prevent risks in moving people around the globe. With the massive increase in the data volume available to organizations, the emergence of advanced AI-based algorithms, and the growing availability of data scientists, systems become increasingly self-managing and potentially self-defending against risks.
Human-Computer Interaction (HCI) deals with more natural ways humans and computers can work together in the future. Watch this space as it could again help us in Global Mobility and reduce our stress levels. For example, instead of sitting at a desk for 12 hours, we could work by walking outside and taking the Expat Family with us on a virtual tour of the city. Or we can use voice commands to fill out a form instead of retyping the data.
4) Honor the Expat’s Host and Home Manager (and Sponsors)
We have structured Global Mobility drivers and assignment types and integrated Global Mobility with the Talent function. We still need to bring back the Human Touch, and we especially need to align the home and host line manager’s interest in the Expat’s goals and performance criteria.
We also need to remember to nominate a sponsor so that the Expat has a home they can return to and a guardian angel who watches out for their interests in the home company. You will have fewer headaches if you initially reduce the assignment length to a maximum of two years. It’s always easier to extend an assignment that works well than to “early repatriate” someone for whatever reasons.
Since the 1990s, assignment types have evolved from only having long-term or short-term assignments. In the 2000s, new kinds of assignments emerged, such as the rotator, the international transfer, the globalist, and the commuter. Then, the 2010s saw the rise of business travelers, international new hires, and domestic relocations. In the present decade, we will see the assignment types evolve and diversify further with new possibilities like virtual roles, contingent workers, remote workers, and other future mobility options we have not thought about yet.
Depending on your situation, you might want to consider your primary use cases and create suitable assignment types around them. For example, we started the “Cross-Border Project Worker” type as someone who is employed in one location, lives in a second location, and might commute twice a week to a third location. European legislation now adopts the “Teleworker” as an assignment type. Be creative so you have a handle on managing or accepting our other reality of dealing with every case on a customized basis.
5) You shall not fire any EXPAT.
Have you solved the dilemma of succession planning and repatriation in your company yet? If so, I’d be interested in exchanging with you as it still seems that we are utilizing 1999 methods in recruiting and global resourcing. We should have understood that firing an Expat is never a good idea. It shows that we did not do our job well in the selection or assignment. Maybe we forgot to nominate a sponsor in the home company, or we assigned the Expats without a clear Global Mobility driver. We should make it our priority to retain our Expats in the organization.
6) You shall not solicit from your VENDORS.
As I mentioned in the Global Mobility Workbook, we need to collaborate better with all our vendors to enhance the Expat Experience (XX) further. One ground rule is that you cannot poach staff from your vendors. I would also suggest you build long-term relationships with everyone involved in the process.
You are one team at the end of the day, and the Expat and their family will feel it if you work together like a well-oiled machine instead of blaming each other when there is a break in the process. I would encourage you to search for the cracks in the “Process Porcelain” because most of the time, you can solve an issue best if you look at the process in every detail, handover, and sub-step.
7) You shall not reduce BENEFITS.
Now that companies diversify their compensation approaches, you need to dig deeper into base pay, benefits, and short-term and long-term incentives to have a more comprehensive financial understanding of the implications of an international move. It’s time to broaden your reward skills and ensure you understand compensation models, host-based compensation, and inflation rates by country. As a basic principle, try to maintain equity in the compensation approach. Balance out a lower salary than the host market by providing an additional market allowance or a benefit such as corporate housing.
8) You shall not bear false witness against your EXPAT.
Building a trusted relationship with your Expat and their Spouse will be a crucial success factor for any international assignment. Try to communicate openly and honestly and be transparent about your limitations. Let them know how you justify exceptions, how you make package decisions, how you can offer specific benefits, and under what circumstances. Show them your “box of chocolates” and give them one to taste.
We think it is too short-sighted to discuss employee experience only in the context of our work and want you to focus on the Expat Experience (XX) specifically.
9) You shall not Neglect the EXPAT SPOUSE.
The lack of Expat Spouse career opportunities is still among the top five reasons assignments fail (AIRINC Mobility Outlook Survey 2021). I have written extensively about why that is and given you ideas on how you can support the Expat Spouse. Over the last ten years, I have seen no significant improvement in how we integrate and support the Expat Spouse. Only a few companies offer Expat Partner Career Support. Let’s also agree that we want to see an improvement on that front.
10) You shall not move your EXPAT’s goods.
The climate and energy crisis will force us to rethink Global Mobility altogether. Expats want to work from anywhere in the world, and at the same time, moving furniture from Hong Kong to Singapore to New York or flying home every week might not be the best and most sustainable solution for the future. If you are serious about reducing the carbon footprint, you will need to incentivize environmentally friendly solutions in favor of the “classical approach.” For example, you could pay for storage rather than moving household goods. You could support rental furniture instead of giving an allowance for buying new furniture. You could pay for train travel instead of flights within a certain distance.
We will need to give up our resistance to “work from anywhere (WFA),” meaning that employees can also work in a third country of choice (not the home country or the location benefiting from the task performed). This possibility enables Expats to become digital nomads as they are no longer bound to a specific location. Implementing a more significant number of Virtual Assignments also means acknowledging and accepting that working arrangements are changing fast in response to technology, generational changes, and sudden business disruptions.
Of course, there are limits to this as well. The most obvious is that not all jobs are remote, which is also one of the reasons why virtual Mobility will not replace traditional Mobility. Tax and compliance issues can pose a risk too. The company having no existing operations and not wishing to have a permanent establishment in the location where the employee would like to be based can be another possible barrier to Virtual Assignments. Some organizations are also concerned that Virtual Assignments could hinder company culture and teamwork, with the risk of the employee feeling like a perpetual outsider. The final point worth considering is that cost saving is not necessarily automatic. Sometimes, the assignee wants to live in a high-cost country where sending them will cost the company much more (Mercer, 2021b).
It is now easier to see how virtual Mobility’s popularity closely relates to increasing a more dispersed international workforce. As companies upgrade their technology and become more agile, they could decide to assign projects and tasks to mobile people rather than moving defined jobs as such. In other words, instead of trying to fit assignees into predefined boxes, the aim is to manage a diverse workforce more fluidly and coordinatedly (Mercer, 2021d).
Moving jobs to people instead of moving people to jobs will not substitute the traditional way of thinking about Global Mobility. Still, it is one more tool companies can use in their global operations. We live in an era where recruitment should be location-independent.
As organizations gradually embrace best practices to manage a distributed international workforce, it will be essential for Global Mobility teams to adapt to a new way of thinking and learn to implement Virtual Assignments successfully. Also, the Global Employment Company adage will have a rebirth like the latest 80ies fashion.
As every year, I wish you great success in all your endeavors. You know you can always contact me via LinkedIn or good old bottle post or show me your love by reading my weekly brain dump (The Global People Club Sandwich). If you wish to bulk order “The Global Mobility Workbook,” please contact our team here.
Kind regards
Angie Weinberger
References and Further Reading
AIRINC. (2021). Mobility Outlook Survey 2021. Retrieved 18 August 2021, from https://www.air-inc.com/library/2021-mobility-outlook-survey/
Baker McKenzie. (2019). ‘The Global Employer: Focus on Global Immigration and Mobility.’ Baker McKenzie. Retrieved May 27, 2020, from https://www.bakermckenzie.com/en-/media/files/insight/publications/2019/12/the-global-employer-focus-on-immigration-and-mobility_041219.pdf
Beck, P., Eisenhut, P. and Thomas, L. (2018). „Fokus Arbeitsmarkt: Fit für die Zukunft?”. Stiftung Zukunft.li. Retrieved 28 May, 2020, from https://www.stiftungzukunft.li/publikationen/fokus-arbeitsmart-fit-fuer-die-zukunft
Bertolino, M. (2020). ‘How Covid-19 Is Disrupting Immigration Policies and Worker Mobility: A Tracker’. Ernst and Young. Retrieved May 28, 2020, from https://www.ey.com/en_gl/tax/how-covid-19-is-disrupting-immigration-policies-and-worker-mobility-a-tracker
Crown. (2021). Five Standout Talent Mobility Trends for 2021. Retrieved 18 August 2021, from https://www.crownworldmobility.com/wp-content/uploads/2021/03/5-standout-talent-mobility-trends-for-2021_digital-CWM.pdf
Deloitte. (2019). ’Global Workforce Insight 2019.’ Deloitte. Retrieved 18 August 2021, from https://www2.deloitte.com/content/dam/Deloitte/ch/Documents/tax/deloitte-ch-Back-to-the-future-global-workforce.pdf
Deloitte. (2020). ‘2020 Deloitte Global Human Capital Trends Survey. Deloitte.’ Deloitte. Retrieved 18 August 2021, from https://www2.deloitte.com/content/dam/insights/us/articles/us43244_human-capital-trends-2020/us43244_human-capital-trends-2020/di_hc-trends-2020.pdf
Dictionary.cambridge.org. (2021). multi-skilling. Retrieved 18 August 2021, from https://dictionary.cambridge.org/dictionary/english/multi-skilling
FIDI. (2019). ‘2020 Vision: A Focus on Next Year’s Trends.’ FIDI Global Alliance. Retrieved 18 August 2021, from https://www.fidi.org/blog/2020-vision-focus-next-years-trends
Hauri, D., Eisenhut, P., and Lorenz T. (2016). „Knacknuss Wachstum und Zuwanderung: Hintergründe und Zusammenhänge.” Stiftung Zukunft.li. Retrieved 28 May, 2020, from Knacknuss Wachstum und Zuwanderung
Hershbein, B. and Khan, L. B. (2018). ‘Do Recessions Accelerate Routine-Biased Technological Change? Evidence from Vacancy Postings.’ American Economic Review. Vol. 108, no. 7, pp. 1737-72. Retrieved May 27, 2020, from https://www.aeaweb.org/articles?id=10.1257/aer.20161570
KPMG. (2020). Global Assignment Policies and Practices Survey. Retrieved 18 August 2021, from https://assets.kpmg/content/dam/kpmg/xx/pdf/2020/10/gapp-2020-survey-web.pdf
KPMG. (2021). Global Mobility Forecast: Trends in Risk, Talent and Digital. Retrieved 18 August 2021, from https://assets.kpmg/content/dam/kpmg/xx/pdf/2021/02/global-mobility-forecast-trends-in-risk-talent-and-digital.pdf
Mercer’s 2022 Flexible Mobility Policies Survey
Mercer, (2019). ‘Flexible Mobility Policies Survey.’ Retrieved 18 August 2021, from https://mobilityexchange.mercer.com/solutions/data-solutions/policies-and-practices-surveys/flexible-mobility-policies-survey
Mercer. (2017). Worldwide Survey of International Assignment Policies and Practices. Retrieved 18 August 2021, from https://www.imercer.com/products/WorldwideIAPP
Mercer. (2021a). Global mobility policy flexibility in practice. Retrieved 18 August 2021, from https://mobilityexchange.mercer.com/Insights/article/Global-mobility-policy-flexibility-in-practice
Mercer. (2021b).The rise of virtual assignments. (2021). Retrieved 18 August 2021, from https://mobilityexchange.mercer.com/insights/article/the-rise-of-virtual-assignments
Mercer. (2021c). Upskilling the Mobility Function. (2021). Retrieved 18 August 2021, from https://mobilityexchange.mercer.com/Insights/article/Upskilling-the-Mobility-Function
Mercer. (2021d). Talent mobility: looking ahead. Retrieved 18 August 2021, from https://mobilityexchange.mercer.com/Insights/article/Talent-mobility-looking-ahead
PWC. (2016). Women of the World: Aligning Gender Diversity and International Mobility in Financial Services. Retrieved 18 August 2021, from https://www.pwc.com/gx/en/industries/financial-services/assets/women-of-the-world.pdf
Robb, A., Frewin, K. and Jagger, P. (2017a). ‘Global Workforce Trends: The Impact of the Digital Age on Global Mobility.’ Deloitte. https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/tax/deloitte-uk-global-mobility-trends-latest.PDF
Robb, A., Frewin, K. and Jagger, P. (2017b). ‘Global Workforce : Digital Innovation in Mobility.’ Deloitte. https://www2.deloitte.com/content/dam/Deloitte/fi/Documents/tax/deloitte-uk-digital-innovation-in-mobility.pd
Vialto https://www.linkedin.com/feed/update/urn:li:activity:6943208654061850624/
Weinberger, A. (2019). The Global Mobility Workbook (Third Edition). 978-3-9524284.
Working from anywhere: A differentiator in the war for talent? (2022). Mercer Mobility. Retrieved September 15, 2022, from https://mobilityexchange.mercer.com/insights/article/working-from-anywhere-a-differentiator-in-the-war-for-talent
2021 buzzwords and what they tell us about mobility. (n.d.). Mercer Mobility. Retrieved September 15, 2022, from https://mobilityexchange.mercer.com/insights/article/2021-buzzwords-and-what-they-tell-us-about-mobility
EPIC BLOG POSTS
https://globalpeopletransitions.com/our-eight-commandments-global-mobility-trends-2021/
https://globalpeopletransitions.com/eight-major-barriers-to-expat-spouse-employment-2/
https://globalpeopletransitions.com/getting-projects-completed/
Paul Jarvis is one of my favorite creators. I read his “Sunday Dispatches”. I loved his online course Chimpessentials, which taught me almost everything you are seeing on the Global People Club Sandwich and which also encouraged me to continue writing to you on a weekly basis by email in the age of social media.
I ordered several of his art books already. The latest book “Company of One” was a special delight. Okay, I might be crushing a bit on Paul J. He has an amazing voice too. However, you really should read the book and follow him. Paul is one of the creators who runs a business from an island in Canada and is very successful with it.
I finally got confirmation that all I had done over the last 10 years as an entrepreneur was not completely wrong. No, instead of founding a “scalable startup” I had a “company of one”. And I believe that scaling is possible in my business. However, if I want to continue to stay aligned with my mission of bringing the human touch back into Global Mobility, I cannot scale, automate and robotize everything.
“Au contraire…” (you need to say this with a glass of Rosé in your hand), I really believe that Paul Jarvis hit the nail right in. There are companies who can and should stay small because otherwise they might lose their special “umpf”. And you know what I noticed? This is not a question of what kind of business you have right now. It’s more about where you are heading. If you are dreaming about leading a digital nomad life where you can live in the Italian countryside near a vineyard, spend the summer on Long Island, the winter in Kashmir, and a lot more time in between with your elderly family members, then my friend you need to start to take action now.
When I decided to go fully digital in 2018 I knew that I would need to take turns and that this will not happen from one day to another. What I hadn’t anticipated was that I actually am quite old-school and that I prefer human interaction over online interaction.
I also noticed that the more I work online, the more I feel a need to write stuff on post-it notes and use paper to organize myself. For example, I used a Kindle a few years ago. This year during my vacation, I had it with me, but I preferred to read paper books. I journal in a diary and I only use my laptops for calls and managing my business. I’m taking handwritten notes on an Ipad, as this way I seem to better work with the right side of my brain.
However, the main idea to have a digital business that I could run from anywhere has been magnified by the corona crisis. Still, the main reason that keeps me in one city right now is my personal and professional network and that a basic income needs to be made every month.
I think Paul is right. Obviously, it depends on your business model and if you are a creator, an artist, or a programmer. I love the creative part of my business, but over the last few years I also always had to have enough “billable” time to make a living in one of the most expensive cities in the world.
My friends in corporate are all wealthier now than I am and I have doubted myself a lot. I’m still not sure how I will manage to survive during my retirement. You might think now that I’m exaggerating and maybe you think that it can’t be that difficult with all my contacts and all the income streams that I have created. You might be right.
However, I live in a very security-oriented environment and I also come from a family which was poor after the second world war so I have to practice to shake off this insecurity-poverty-story.
For me, the best way to get out of that spiral is through continuous education and ongoing learning. I notice that I am growing when I am implementing new technology or improving programs or just seeing faster progress with my clients because I could show them a hack. I buy into organic growth because it allows me to maintain my quality standards. In the corporate world, I often see a lot of back-and-forth and low-quality products. This is not what I want to create with my team.
As I’ve been following Paul’s work for a while I have been asking myself the “enough” question a lot. You probably heard me say this before, but my relationship with money completely changed when I became an entrepreneur. I would say that I need only 60% of the monthly income that I needed when I was employed. The main reason, aside from lowering my base costs, is that I feel a lot more satisfied with my life since I started my business. Helping you directly makes me happy. I love my work. I don’t need shoes, handbags, suits, or other material stuff to feel happy. I just am.
Paul Jarvis asks three questions:
- How much is enough?
- How will I know when I got there?
- What will change if I do?
He explains how he maintains a minimalist lifestyle and how this helps him to save and reinvest while also allowing him to take extended offline periods over the summer and winter. I’m working on getting better at taking these long breaks as well.
I translated this into ongoing questions on what I would like to achieve financially in my business and when we are there it will help to have a buffer as well. My minimum income is 60k CHF gross. This allows me to survive, not necessarily thrive and the minimum turnover is around 140k CHF. You might need to calculate this for yourself, but interestingly enough the minimum salary is exactly what has been determined as a substance for people living in Switzerland.
I usually say that you should have 100k CHF in the bank before starting a business full-time. At the time I started mine, I needed this buffer to get through the first few years. Later on, I would find regular income mainly through consulting projects, interim mandates, and classroom lectures or workshops.
Now, these are usually on-site so they won’t fit a long-term digital nomad strategy. So for me, the last question is easily answered: Once I have enough income to stop working on-site on consulting projects and I have a buffer I will be able to move around more in the world.
I want you to start thinking like a CEO. If you are thinking about starting a company of one, I would suggest that we have a coaching conversation. Let’s have a chat to see where you are at right now. Book me via Calendly.
References
Jarvis, P. (2019): Company of One.
You probably heard me tell you before that I don’t consider myself an “Expat”. I have been living in the same home for more than ten years now and feel so settled in Switzerland that I am working on the steps to become a Swiss citizen right now. During the pandemic, I became an “accidental expat” because for a while the borders between Switzerland, Austria, and Germany were closed. Then for a long time, it was just too dangerous to travel and potentially bring the virus to my elder family members. I’m relieved to say that my beloved grandmother Maria died this year at 100 1/2 years of age and that she left us peacefully after a long and satisfying life. My family was very lucky during these times. However, I will not forget that it took a virus to close the borders and we might be exposed to border closing during any national or international issue in the future. You decided to go on this adventure, but you might not always cherish it when you are in the middle of it. You might find many aspects of the global nomad lifestyle satisfying and you could still feel stressed and exhausted right now. You might have overworked yourself, taken too little time for yourself or your loved ones or you might be feeling a bit disoriented around this time of the year. We tend to look back in December and think about what we want to change in the New Year. We are all experiencing varying levels of emotional and mental turmoil. There is no solution to the root causes of that anxiety, but we need to maintain our mental health like we do our physical. The World Health Organization, correctly anticipating that the longer the pandemic lasts, the more it would impact mental health, has spent the last couple of years publishing support and guides for people to follow. I have been following them, and they have proven helpful in centering me and giving me better control of my mental health.
Pause. Breathe. Reflect.
Take some slow breaths, inhaling through your nose, then slowly exhaling through your mouth. Slow breathing is one of the best ways to lower stress because it signals your brain to relax your body. There are various breathing practices such as Yoga and other forms. You start right now by listening to your breathing for a few minutes without trying to control it.
Improve your Healthy Routine
The emphasis here is on both Health and Routine. That means not using alcohol and drugs to deal with fear, anxiety, boredom, and social isolation. Instead, focus on establishing consistent sleeping patterns, maintaining personal hygiene, eating regularly and having healthy food, and improving time management to include exercise, work, and personal time.
Practice Self-Care
We are human and thus not immune to doubt and anxiety. Don’t expect too much of yourself on days that are more difficult than others. Instead, accept that some days, you may be more productive than others. One way to practice self-kindness is to reduce how much you watch, read or listen to news that makes you feel anxious or distressed, especially news from your home country. Limit news to fixed times during the day and listen only to trusted sources.
Offer Support in Your Community
If you can help yourself and have the capacity for it, helping others can be good for you too. Offer support to people in your community who may need it. We have learned to be resilient, we have survived previous crises, and we have managed to turn our lives around in the oddest situations. But now, we are not so sure anymore. When will this pandemic end? And how will we live when we get out of it? Which part of the world still feels safe? Will our children ever be able to catch up on the school lessons they have missed?
Like we need yeast to bake bread, we need energy and love to work and live with people around us. We might think that we can just stay at home and send our avatars to work, but who would we then be?
We need to get dressed in nice clothes, have a commute to work, and have a distance between “work” and “leisure.” Otherwise, we lose our fire and inspiration and lose touch with our inner creator.
Join our RockMeRetreat
I missed having offline workshops and what I love about this retreat is that we can be offline most of the time and connect with our inner creators again. We can work on our relationships with people who are important to us. We can build a community of people who help each other irrespective of their cultural or religious background based on shared values and profound love for people.
I wish all of us to support each other in communities, and I’m convinced that an OFFLINE RETREAT will most certainly create miracles despite the wonders of technology. Because of the travel situation and insecurities around the world, we currently offer the RockMeRetreat in Switzerland at the Ilanz monastery. I have been on a retreat there before, and it’s a humble, yet quiet and comfortable place, and the sisters are extremely warmhearted and welcoming, and the mountain view is just amazing.
If you wish to join us for the RockMeRetreat in November 2023 please sign up for this list so we can inform you further about the retreat.
We might also consider other places for custom-made RockMeRetreats. Please email us if you wish to consider a retreat for your leadership team in 2023. We’d be happy to discuss your needs further.
Back to School – Seven Virtues for Purpose, Performance, and Productivity
Video Interview:
https://www.youtube.com/watch?v=Xv1ju5gxMLs
August so far has been more of a summer than the “Summer of ‘69”. Random song references are my thing now, and that makes sense because the #RockMeRetreat was never about “Rock’n’Roll Music” or “Jailhouse Rock.” “We will rock you!” so that no stone will be left unturned once you start on this journey of self-discovery with your Coach “Angie.”
Still, my dear, fall is here. We can still have a glass of “Summer Wine,” but the days are as short as the “Itzy Bitzy Teeny Weeny Honolulu Strand Bikini.”
Rose petals sprinkled over my neglected Zen Garden, sunflower fields turned brown, and you have started to turn on the lights in the morning again. When you get home from work, you don’t want to sit outside anymore as it is dark, but you might vaguely remember this feeling you had as a kid when you were playing hide and seek at this time of the year, and it was just a notch better because it got dark at dinner time.
Apples are ripe for harvest, and the smell of onion pie and early wine hangs in the air. How do you remember the early fall, back when we were in high school? I remember a particular moment going down the stairs from our horrible grey concrete school building of the 70s, thinking, “This is great! I love being back at school!” I swung my newly acquired pepita jacket across my shoulders and closing my leather school bag with a sense of accomplishment.
Do you miss those times where you felt like the world was in order and that you had all the opportunities ahead of you? You know when you feel like a “Rockstar” sipping champagne in a limo, with your Bono hat on, driving through “New York” with a bass drum pounding similar to the headache you will have the following day?
Is this the life you want to have, without limits, without regrets, and certainly without the need to have a “boss” tell you what to do, as you know best how to do your job, how to build your contribution to the world and how to achieve your goals in work and life?
If you want to get to this focused and productive life level, you can start with building weekly practices and adding them to our RockMeApp. Last week I already spoke about seven easy-to-implement steps to help your body adjust to a new culture or new environment. This week, I would like to dive even deeper with these seven deadly rituals for focus and productivity
1 – Start Your Week with Monday Wishes
Starting your Week with Monday Wishes is a powerful way to start your week. Use your Have-Done-Diary (journal) to write down your wishes for the week without limiting yourself. Even if you end up re-writing your to-do list, just brain dump everything you wish for the week. The list should include fun stuff like “a bunch of flowers,” too.
2- Craft Your New Morning Ritual
I believe we should all have a morning ritual, and you can design yours around your needs, lifestyle, family, and pets. For example, you can think about, which order you ideally go through your morning to have a happy and productive day ahead. Pro tip: Don’t check your mobile phone during this time of the day.
3 – Finish with Friday Reflection
If your workweek closes on Thursday or Friday, use the last hour of your day to clean up your desk, sort paper or emails, write a task list for the week ahead, and then go through our four reflection questions on the RockMeApp. Here’s a helpful virtue of separating the workweek from the weekend. I’ve talked about taking 90 minutes on Saturday to finalize open tasks instead of working late with a few of you. Test this; for me, it works well.
4 – Plan a Digital Detox Day
Taking a real break from Social Media, especially those funny videos on Facebook, isn’t easy unless you have a plan on where you can hide your phone for 24 hours. You might be a parent and need to be reachable for your children. Using my uncle’s strategy to have an elementary mobile phone to remain reachable over the weekend for essential clients and family can pay off. Alternatively, you can try to apply willpower (just kidding). Turn on the “Radio GaGa” and listen to unexpected songs, hear the news without images and enjoy that wonderful feeling.
5 – Weekly Practices You Can Do Anywhere
Weekly practices are a vital element of our programs. They help with sanity maintenance and make you a happier person to be around (as opposed to your inner Mr. Hyde, who is also a corporate zombie.) If you are struggling to define what practices are helpful to you or haven’t even started, I encourage you to define weekly goals that you can achieve no matter where you are. Examples could be daily walking targets and relaxation exercises or keeping your space clean of clutter.
6 – Consider my Productivity Hacks
If you feel you have maxed out your productivity already, please test this: If you can implement one of these seven productivity hacks (1- Have-Done Diary, 2 – Pomodoro Method, 3 – Eisenhower Matrix, 4 – Pareto-Principle, 5 – Peace Island, 6 – Repetition Checklists, 7 – Outsourcing Housework) and you notice any changes you might still have potential to improve, and there’s always space to learn and get better at tools. Also, to let you in on a secret, I used to waste a lot of time with mundane tasks such as looking for the correct passwords or making sure I had the right document version. A year ago, I often needed to follow up on team tasks and could not always rely on them. We now use password managers, a few master spreadsheets, and SLACK for team communication. I cannot say that this has increased our productivity. Still, my stress level is lower as now everything is well organized and accessible from anywhere and all team members.
7 – Revisit Your Weekly Planner
When you started working with the weekly planner (we usually hand this out at the end of all programs), you might have noticed an increase in productivity right away. Now, with a bit more practice, you might see that you could make optimizations or you could change your meal or exercise plan for the fall. I recommend that you keep the general structure and only optimize what doesn’t work well yet.
How about you practice one virtue for eight weeks and let me know what happened? I would love to hear from you. If you wish to further work on your purpose, performance, and productivity, I recommend joining our RockMeRetreat. Sign up here to be invited, and we’ll set up a call to discuss this further.
Further Reading
https://teachings.eckharttolle.com/path-to-liberation-resisting-and-demanding-nothing/
https://www.greenhomediy.co/love-your-home/
5 Things Highly Productive People Do Every Sunday That Most Others Don’t
https://positivepsychology.com/benefits-of-journaling/
https://www.huffpost.com/entry/benefits-of-journaling-_b_6648884
https://www.thespruce.com/decluttering-your-entire-home-2648002
“We need to take a stance and stand up for minority and female talent now.” @angieweinberger
Are you a Senior Manager, often managing globally mobile talent in your company?
How many times have you had the realization that your company’s Global Mobility Program is not diverse enough? Are you concretely working to achieve your company’s Diversity and Inclusion (D&I) goals, and do you foster more inclusion within your team?
Let’s see how you can actively help fill the current gap in diversity common to so many organizations.
What Is a “Diverse and Inclusive Organization”?
An organization is diverse when it encompasses all aspects of the employees, from age, gender, ethnicity, sexual orientation, family status, and background. However, an organization is only inclusive when minority groups are allowed and encouraged to participate in the decision-making process and to contribute to breaking the career glass ceiling. Besides being meaningless, diversity without inclusion does not drive team performance (Czerny and Steinkellner, 2009). To quote the Prime Minister of Canada, Justin Trudeau, “inclusive diversity is a strength.”
Why Isn’t There More Minority and Female Talent in Global Mobility?
A KPMG survey highlighted that most Global Mobility Programs do not have specific Diversity and Inclusion objectives as part of their department’s strategy. Why is that?
According to 59% of the respondents, the reason is that candidates for international assignments are chosen by you and not the Global Mobility Team. This is true. However, this does not explain why you are not being more inclusive of minority and female talent in your selection.
Could you not challenge your promotion and selection decisions more often?
Another 31% consider the movement of people to new countries and cultures as diverse and inclusive by its very nature and do not think that further DE&I goals are needed. We believe this is too short-sighted and a biased view of the world. Diversity, Equity and Inclusion at this stage still need affirmative action (also called positive action in the U.-K.), that is to implement policies and guidelines to correct tendencies due to bias against women or any form of minority.
You and I need to push actively to integrate more minority and female talent into our expat populations.
What you consider a minority will depend strongly on your home base country, usually the country where your HQ is based. However, I recommend that you consider more second-generation immigrants, People of Color, and refugees.
Only 41% of the respondents say they have DE&I objectives as part of their Global Mobility strategy.
You indeed have acknowledged that meeting these goals is not easy. Here are the common challenges faced by most Global Mobility Programs.
1 – There’s a Data Gap on Most Aspects of Diversity
Apart from gender and gender identity, there is a scarcity of mobility-related data on most demographics (KPMG, 2018a). This makes it difficult for Global Mobility Teams to identify problem areas and find solutions related to disability status, religion, ethnicity, academic, professional, and socioeconomic backgrounds.
2 – There Are Still Too Many Biases and Stereotypes
As you can easily guess, this issue particularly affects how women are represented within the international mobile population. Currently, women only make up 20% to 25% of it (PwC, 2016; MacLachlan, 2018), which shows how much more work is needed to fill the gap.
The good news is that 88% of the women (PwC, 2016) feel that they need international experience to advance in their careers. The bad news is that there is a strong perception that women with children don’t want to work abroad. To make it worse, traditional mindsets still typically associate men with international assignments.
Interestingly, however, data shows that women don’t let that impede on their career plans: 66% of women would be happy to work abroad at any stage of their career (vs. 60% for men), and only 17% of women cited the well-being and education of their children as a concern preventing them from embarking on an international assignment (vs. 22% of men).
How many times have you consciously or unconsciously assumed that someone would not be able to perform their jobs effectively due to the situation in host locations? Or that they simply would not want to go on assignment due to family constraints, for example? Before assuming, just ask.
3 – There’s a Lack of Transparency Over Who Is Assigned and Why
Let’s look at gender again. The data speaks loud and clear, and it’s worrying.
According to 42% of women (PwC, 2016), organizations don’t have a clear view of what employees would be willing to be internationally mobile. This means that you may be choosing from a narrower pool than necessary.
What’s more, only 13% of women who have been on assignment said that their employer has a program that positions Global Mobility as a core part of an employee’s career plan.
4 – There’s a Lack of Flexibility in Assignment Choices
You might not know that shorter and more flexible short-term assignments are notably more popular among women than men (PwC, 2016). In particular, women tend to give favorable consideration to frequent business travel based in their home country, fly-in/fly-out commuter assignments, short (6-12 months), and short-term assignments. Therefore, if you expanded the list of available options, you could match a more comprehensive variety of business demands.
5 – There’s a Lack of Diversity Among the Pool of Candidates
In heavily male-dominated types of work, such as construction and mining, casting a wider demographic net may be impossible. Likewise, some candidates may not go after mobility opportunities because they feel out of place. This explains why, for example, women, older workers, and people with disabilities may not raise their hands for relocations to oil rigs or construction sites. At the same time, minority groups may feel discouraged because they lack role models. But why not ask those unlikely candidates? Maybe that is all it would take! So, like Sundae Bean advises in her podcast discussion with Cathy Heyne, managers should be mindful of their assumptions and simply chose the best candidates for the assignments (not the ones they think want to take the assignment).
6 – External Factors Pose Barriers Too
The definition of family has expanded to include same-sex couples for most mobility teams — rising from 17% in 1999 to 70% currently (KPMG, 2018a). However, attitudes and laws in many countries have not kept pace. Most countries still don’t allow same-sex marriage, and homosexual acts are illegal in at least 69 countries. According to the Human Rights Campaign Foundation (2021), there are still seven countries where homosexual conduct is punishable by death. There are still ways you can support your LGBTQᐩ employees. Discuss potential assignment destinations with them and their partner, make sure you and the employee understand the legal situation in order to plan accordingly, and ensure having good support in the host country.
How Can You Benefit From Being More Inclusive?
Even though it may seem that the global business case for boosting Diversity and Inclusion is clear, the reality is still shockingly stuck in the last century. I have even observed that we have gone back three steps to supporting minority and female talent in the past 25 years.
If you want to expand your global competitiveness, you need to be a pioneer of equal opportunities, promote acceptance and understanding, and highlight the value of your employees. You need more than unconscious bias training for managers. You need to establish facts. And that can only be achieved with data. Here are the four main reasons to develop D&I goals for your Global Mobility Program.
1 – You Tap Into a Bigger Pool of Resources
Establish concrete goals for sending minority and female talent and persistently work towards achieving them. You will then automatically broaden the talent pool from which the mobile population is drawn. This way, you will also help ensure that the executive pipeline reflects your customer base, developing a more diverse group of future leaders. Finally, report the data regularly to your Senior Management. Without data, nothing will change.
2- You Have Access to a Broader Range of Perspectives
It should go without saying that a broader range of backgrounds (considering all possible factors, i.e., gender/gender identity, sexual orientation, culture, language, socio-economic classes, etc.) results in a team having a more comprehensive range of perspectives. That will successively reflect itself in better-stimulated creativity and innovation, and a team ready for all opportunities.
3 – Your Team Will Collaborate Better
It has been proven that women generally have better collaboration abilities. This heightened sense of collaboration is in part due to women’s better ability to read non-verbal cues. Better collaboration will allow improvement in many fields, among which many team processes. Researchers have observed that groups with more women tend to respect speaking turns better and are better at leveraging each team member’s knowledge and competencies.
4 – You Control Costs Better
One of the leading mobility cost drivers is not related to pay packages and policies per se but because companies often have a limited choice of candidates for assignments. A broader talent pool facilitates assignment success and indirectly helps control costs. You depend less on one candidate and can negotiate better packages if you have a broader pool. You probably also have better candidates if you have more than one in the pipeline. Another way hiring minorities and women will benefit you financially is that happy and respected employees tend to be more loyal and easy to retain; that, in turn, saves you time, money and energy in the hiring and training process. Do bear in mind that hiring them is a good starting point, but not sufficient in itself: you have to treat them well and not be afraid to admonish sexism, racism, homophobia, ableism, etc. in the office or anywhere, for that matter!
5 – You Improve Your Brand and Reputation as an Employer of Choice
Nowadays, having international experience is a precondition to reaching top managerial levels within many multinational companies. Employees develop essential skills and build a network that boosts their careers immensely. It’s therefore crucial that you promote mobility as part of your talent brand. If you do that, you will also be advantaged when competing for minority and female talent. Offering international opportunities to minority and female talent will put you ahead of the competition by showing in your reviews. You will become renowned as an “Employer of Choice.”
If you feel you belong to one of the mentioned groups and you might need more support in order to have a breakthrough in your career you can always contact me for individual coaching. We offer several programs and free workshops as well.
The annual RockMeRetreat is for all senior-level professionals who need a boost to overcome challenges in there professional and personal lives. I am really determined to help minorities (of any kind) and women overcome the obstacles they face in their careers and better their journey. The RockMeRetreat will also help you if you need a “pitstop” to think about your current situation, improve your relationships and want to re-energize yourself.
We are offering the RockMeRetreat this year at the Haus der Begegnung, Ilanz, Grisons, from 17 to 23 November 2022. Sign up here to be updated and informed.
Resources and further reading
121: Why Only 25% Of International Assignees Are Women
https://www-srf-ch.cdn.ampproject.org/c/s/www.srf.ch/article/18661443/amp
Murchie, F. (2020). Women on the front line. Relocate Global, Summer Issue 2020, p.13 https://content.yudu.com/web/fiqy/0A3p9yp/Summer-2020/html/index.html?page=12&origin=reader
https://www.theatlantic.com/business/archive/2020/06/three-degrees-racism-america/613333/
References
Czerny, E. J. & Steinkellner, P. S. (2009). Diversität als Basis erfolgreicher Teams. Eine ressourcenorientierte Betrachtung. Unpublished Working Paper, Vienna: PEF Privatuniversität für Management.
Human Rights Campaign Foundation. (2019, Sep. 23). World Report 2019: Human Rights Watch Country Profiles: Sexual Orientation and Gender Identity. Human Rights Watch. Retrieved June 18, 2020, from https://www.hrw.org/video-photos/interactive/2019/02/28/human-rights-watch-country-profiles-sexual-orientation-and
Human Rights Campaign Foundation. (2021, April. 23). World Report 2021: Human Rights Watch Country Profiles: Sexual Orientation and Gender Identity. Human Rights Watch. Retrieved June 04, 2021, from
https://www.hrw.org/video-photos/interactive/2021/04/23/country-profiles-sexual-orientation-and-gender-identity
KPMG. (2018a). Inclusion and Diversity: How Global Mobility can help move the Needle. KPMG. Retrieved May 13, 2020, from https://assets.kpmg//content/dam/kpmg/xx/pdf/2018/06/global-mobility-inclusion-and-diversity-how-gms-can-help-move-the-needle-FINAL.pdf
KPMG. (2018b). Inclusion and Diversity in Global Mobility. KPMG. Retrieved May 13, 2020, from https://assets.kpmg//content/dam/kpmg/xx/pdf/2018/06/global-mobility-inclusion-and-diversity-how-gms-can-help-move-the-needle.pdf.
KPMG. (2021). Inclusion and Diversity in Global Mobility. 2021 U.S. DEI report. KPMG. Retrieved 7 June 2022. , from https://www.kpmg.us/content/dam/global/pdfs/2021/kpmg-us-2021-dei-report.pdf.
Maclachlan, M. (2018; Mar.). Why Female Talent Are the Future of Global Mobility. Learnlight. Retrieved June 18, 2020, from https://insights.learnlight.com/en/articles/female-talent-future-global-mobility/
PwC. (2016). Women of the world: Aligning gender diversity and international mobility in financial services. PwC. https://www.pwc.com/gx/en/industries/financial-services/assets/women-of-the-world.pdf
