I promised you 10 life-saving rules from my experience as a Global Mobility Coach when you embark on your Expat Journey. Moving to another country poses a lot of challenges. Too often we all rely on our employers and hope that they will make sure everything is done properly.
When we get an indication that an international assignment could have challenges because we talk to other expats, we might not take those so seriously or we might think that certain issues do not apply to us. You probably also think you can outsmart everybody else, correct?
Still, here are 10 rules you should follow when embarking on your Expat Journey.
- Host Market Salary: Often the salary in the host country is determined at “peer” level. However, it might not be very transparent what that exactly means. Often there is room for negotiation. Familiarise yourself online with the cost of living especially for rent. Try to budget your spending in the first months as you might not have a good feeling for the currency yet.
- Host Grade / Title and Role: All too often we accept an offer that does not totally match our experience level. Try to find out what your role entails and address your expectations early in the process. Get a written role description.
- Repatriation or Transition Plan: I have seen many assignees who never clearly articulated what they would like to get out of their international assignment experience. They also do not know how the experience would lead to a new role in the home entity. Formulate a plan for your repatriation before you go on the assignment.
- Immigration, Tax and Social Security: Usually assignees see those three areas as burdensome administration. However, mistakes in immigration, social security or tax can be costly. Follow the instructions from your employer closely. Make sure you have understood what the assignment conditions are in these three areas. Do you know what is expected of you and when you have to meet certain deadlines? If you are not getting supported by your company seek external help.
- Life Partners & Spouses: Many of my assignees discuss the assignment with their life partners and spouses and rely on their consent to come along with them. Often though I get the impression that the decision is a wish of the assignee and the other partner has to decide to come along to maintain the relationship. Often this puts a high strain on the relationship because in the host country your spouse or life partner is on his or her own, does not have a network and even worse does not have a meaningful job like you have. Get coaching and find communities on the internet before you embark on your journey. Building up a network in the host country is key.
- Kids and Teens: I do not have children myself but I can imagine the strain of having to take your child out of school and moving to another place since I was one of those children too. It is hard and your children might need more attention than usual. Often they have to learn a new language and make new friends. Work with your spouse/life partner through the issues, find out how easy an international education will be in the host country, discuss with other global parents and most importantly listen to your children’s needs too.
- Parents and elderly family members in the home country: Before you embark on your journey consider what to do in family emergencies. What can you do if your parents need help or have an accident? What about your old auntie or uncle who was always there for you and is all alone now?
- Emergencies in the host countries: We all believe that we will live forever but there are moments in our life when we are suddenly in the middle of a bomb attack, civil unrest or exposed to a natural catastrophe such as a Tsunami. Have an emergency plan ready. Discuss with your partner and friends at home what to do in case of you getting injured or dying. Learn the emergency services of your companies and their phone numbers by heart so you can call them. Enrol on their websites.
- Global Mobility Experts: Accept that there are professionals in the field who support expatriates all the time. Seek their advice and support. Be nice to them! We usually have very good relationships with our assignees. We know a lot about your personal concerns. For us, an assignee is a human first. So if you are nice to us we will gladly help you through all your topics and hold your hand when the going gets tough.
- Make friends for life: In our global world today it is easy to feel at home in most places once you have established some meaningful relationships and once you have had a chance to see the country you moved to. Work is important but remember: Work will always be there. The moments you will remember later are those you have either shared with people, been to places or doing special activities.
All the best for your adventure.
Traditional Vs. Virtual Teams
Unlike traditional teams, virtual teams don’t meet at the same location daily, which is becoming more feasible in this century. This phenomenon, ensuing from globalization, is becoming increasingly commonplace in small and large organizations alike. Indeed, one recent survey by HBR states that compared to a decade ago, the number of remote workers has increased by 115% (HBR, 2018). The surveyors defined virtual teams as “work groups which (1) have some core members who interact primarily through electronic means, and (2) are engaged in interdependent tasks — i.e., are truly teams and not just groups of independent workers).” These virtual teams require proper leadership and management, like any other team, for optimum results (Watkins, 2013).
Here’s why opting for virtual teams is worth considering
Advantages of Virtual Teams
- Companies can bring global talent together when projects start, while employees can enjoy the flexibility of working from where they live according to their schedule.
- Organisations can cut the cost of relocation, traveling, real estate, and other business expenditures. Businesses that use virtual teams to build a global presence outsource their operations and need less common expertise or skills from people reluctant to relocate from their home location.
- Virtual teams add diversity to a project. It is always better to brainstorm ideas to add creativity to the work process; these virtual teams are ideal. They also enable organizations to network globally with a fresh perspective from different countries.
Challenges of Virtual Teams
- As compared to traditional teams, virtual teams might be hard to manage correctly. It might not always be easy to bring people from different cultures to one platform and get them to collaborate on a project.
- They can fall short of goals and motivation because of how they communicate. They rely on modern technology, emails, video conferences, virtual meetings, etc., taking away an in-person exchange’s full spectrum and dynamics. Thus to excel, each member needs to be self-motivated.
- Collaboration within a project might cause delays in working on the project.
Tips To Manage Virtual Teams
- Build Trust
The first and foremost requirement is to build and maintain trust between team members. This helps unblock their communication and sustains the motivation of each person involved. If they can’t trust each other, they will have issues working together which is the essence of virtual teams.
- Clear Goals, Standards & Rules
Managers need to pay attention to setting clear goals for each member separately, and the team combined. Performance standards and communication rules must also be clearly defined to avoid misunderstandings and harmful assumptions. In addition, they should also be clear on tasks and processes.
- Constant Communication
Team members should be able to communicate clearly, constructively, and positively, even in the absence of nonverbal cues of face-to-face communication. Optimum use of technology for this purpose is a requirement.
- Build a Team Rhythm
It is crucial for the global team to have regular meetings to stay on track, ideally on the same day and time each week. Create meeting agendas in advance with explicit agreement on communication protocols and timings. You will probably have time zone conflicts, so don’t put the time zone burden on the same members every time. Instead, follow a strict rotation to practice fairness and avoid biases.
- Global Leader for Global Teams
Develop into a leader who appreciates the experience of managing global teams. Set up regular one-to-one performance management meetings with your team members. Let your team know how they contribute to the success of your project so that they get a feeling of ownership.
How do you manage your global virtual team? What is your experience?
By Romée Jager
Do you feel overwhelmed and overloaded before the day has started? You are not alone! It is 7:30 AM, and I started working half an hour ago. Even though it is only the beginning of my working day, I already feel way behind. I am staring at my screen and scrolling through my emails, marking them as unread again and giving them a color code.
I feel overwhelmed. I don’t know where to start. My solution? Making myself a second cup of coffee. While the smell of freshly roasted coffee beans reaches my nostrils, I think about how to structure my tasks for the day.
I wonder why we ‘’only’’ have 24 hours in a day, and I start wondering whether I will make it in time for my dinner appointment, as I will probably have to work late again. I feel like my mind is going in a downward spiral, and suddenly I remember something that Angie Weinberger once told me: ‘’it is not that we need more hours in a day; instead, we should prioritize better’’.
It would be great if somebody could invent the time machine and double the time we have in a day. But let’s face it, as the time machine has not been invented (yet), we need to find ways to boost our productivity by getting more done in the time we have.
Peak, Through, Recovery
If you enter ‘’Improving Productivity’’ on Google, more than 226 million results pop up, including many articles providing productivity hacks. We have already provided you with Angie’s seven productivity hacks.
However, it is fundamental to consider your biorhythm when implementing those tips. Knowing your chronotype is key.
Instead of just scrolling through our emails and randomly doing some of our tasks, we should carefully reconsider when we do certain tasks in order to increase our productivity. According to Daniel Pink, international best-selling author of six provocative books about business and human behavior, significant changes in performance can be seen depending on the time of day we choose to do certain types of tasks. Therefore, instead of just accomplishing them randomly, we should carefully plan and structure our day. Our day is divided into three periods of productivity that Pink calls: Peak, Through, and Recovery.
Identify Your Productivity Periods
As you plan your day, you need to consider your different periods of productivity. Do you recognize any of the mentioned productivity periods? When do you have the most energy during the day? During which part of the day are you the most focused? These are all questions that you should start asking yourself.
Research shows that everybody has their own subjective understanding of chronological time. Edward T. Hall identified that time is a concept greatly influenced by culture. He distinguishes two main types of time perceptions. In some cultures, the people have a polychronic time perception, which ‘allows’ them to do several things simultaneously, whereas, in monochronic cultures, people prefer to do one task at a time.
It is critical to understand your preferences. For example, try identifying the different productivity levels you have during the day and plan your tasks accordingly. Personally, my peak time is during the morning until just before lunch; therefore, this is the best time for me to do some highly focused work. As I am mono-focused, this is the time for me to turn off my Skype/Zoom/Slack notifications and get some work done.
After lunch, my productivity drops, and I see myself scrolling through my emails again. As I already had three cups of coffee, I really can’t solve that ‘low’ with yet another cup. Instead, this is the time for me to start on the administrative tasks and routine activities. During my ‘’Through’’ period, I feel that the ‘’Recovery’’ is coming, and I move to more creative and insightful tasks again.
How to Get Started
Maintaining a Have-Done Diary could help recognize how you use your daily time and understand when you are better focused. When you have identified your different productivity periods, the next step is to plan your tasks accordingly. After a while, you can see your productivity skyrocketing and your pile of work getting thinner. Try these two methods to improve your productivity.
Consequently, after you go through the steps of the Have-Done Diary and Productivity Level Periods Analysis, you can peacefully shut down your work computer and feel satisfied. You can even plan your tasks for tomorrow already. You can now be at ease and attend dinner parties with your loved ones. You might even sing along with the radio while driving home because you got things done! So you come home, and your mind is where it needs to be, present in the moment.
If you want to learn more about timing and our hidden patterns, we recommend you this book ‘’When: The Scientific Secrets of Perfect Timing’’ by Daniel Pink.
Do you find it challenging to identify your productivity periods? Or do you feel that you need to reset yourself again? Then our RockMeRetreat from 17 to 23 November 2022 is for you!
During the RockMeRetreat, we will work on boosting your productivity. Hopefully, once you come back from this week, you will feel refreshed and inspired again and ready to tackle whatever challenges arise. Does this sound interesting to you?
Sign up here to be invited! Angie will be happy to set up a meeting with you to discuss your participation.
About the Author
Romée Jager is the Intercultural Consultant at Global People Transitions. She loves traveling and is passionate about exploring new cultures. Romée has an MA in Intercultural Management and considers herself an interculturalist. She has been working in a Dutch governmental youth panel for over seven years, where her aim was to give the youth a voice in the Dutch political system. She believes in continuous learning and is passionate about doing research. She wrote her master thesis about Defensive Nationalism, is currently a research assistant, and is interested in furthering her research by pursuing a Ph.D. in social sciences.
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Despite what is happening in the world, I have been keeping myself really busy. Honestly, getting stuff done gives me deep satisfaction, and having a lot of great client conversations raises my energy level to the max. So, I personally feel that I work on my mission to bring the Human Touch back into Global Mobility and my team is helping me along.
However, many of you work in corporations and don’t have the luxury that I have where I can choose how I spend my time and with whom I am talking. Many of you still feel the pressure of having a boss or someone to report to and their demands sometimes drive you crazy.
However, being “busy” is not the same as being “effective” so I wanted to share a method that has helped me over the last few years to feel a sense of accomplishment over the holidays. You probably will notice that this year the annual Christmas rush and madness will be different. Not only because we work from home a lot more.
Our common anxiety and fatigue level is a lot higher this year than in the past and working towards the year-end might even seem less stressful this year because your adrenaline has been high the whole year.
I wanted to list a few topics that I am observing in projects and coaching conversations and give you a method on how you can deal with them in a playful way. This is also an activity where you can involve your family because “Family Success is a Team Sport”.
1 – Oil the Perpetual Machine
What I am observing inside corporations and what increasingly frustrates me is the lack of accountability and constant waste of resources and time. It reminds me of Jean Tingeluy’s artwork “Heureka” at my favorite spot in Zurich. Often it seems that many functions and positions are just there to maintain a well-oiled machine, but the value they add to the clients or companies they serve is minimal.
2 – Reduce the Data Squash
We also use a lot of time correcting or searching for data because the original source does not contain the data or the data is flawed. We have to rely on our brains to remember specific scenarios so we can cover all exceptional circumstances. We hire more consultants to help us administer a workflow tool that does not deliver the data we need instead of training the data entry specialist in the Philippines or in India so that the data is entered correctly. We implement three levels of controls instead of helping the first handler of the data to deliver a zero-error quality report.
3 – Mend the Process Porcelain
Do you often chase someone because they forgot to take action on an item they were supposed to deliver so you can continue your process? You might be correcting processes and mending broken process porcelain because the decision-makers do not understand the process and just run around like a headless chicken. Sometimes you might feel like a mother at work trying to collect the toys that the children left lying around all over the floor. You pick them up so that nobody trips, but you are also not really noticed while you do your work quietly in the background. (My image here is that of the mended mask of Kylo Ren, an old Japanese tradition being showcased in a lovely way in Starwars.)
4 – Feed the Digitalization Babies
Many digital processes still are in the baby’s shoes so they often need someone to check them and make sure that they are completed. I have been in arguments with my bank because they don’t offer a draft function so that I can enter payments right when I receive the invoice and execute them later when I have enough funds in the account. My payments regularly get stuck because of cash flow issues. Then I need to build an administration around the digital process. And the funny thing is that here they always blame the customer. They hardly ever say: “This is an interesting idea and if we can help you with that we will consider it.” Still, I encourage you to feed the digitalization babies by giving them input, and food, and teaching them. It could easily be that nobody has ever thought of what you are telling them and that your input helps another genius to improve what is broken.
5 – Piece together the Lego Spaceship
The more digitally you work the more you miss the link between tools and systems (the rubber ring). Often you work with many different tools and providers, and then it is your responsibility to link them all and like LEGO build your spaceship from scratch. You might need to build a street or highway around a tool so that before you can build a linked system or even automate a process. It’s worthwhile bringing more minds to the table to discuss solutions and workarounds.
At the end of the day, we often feel exhausted and still, we feel we have not achieved anything meaningful. The secret to feeling good about your productivity, therefore, is in the system and how you visualize your contribution. One good method is a physical Kanban board. The Kanban board had a revival with “Agile”. I remember that I wrote an assignment back in Tassie in 1995 about Total Quality Management and came across Kanban then.
Another one is a simple shared team task list in a Google Sheet or XLS.
The 25 Priorities Kanban Board
In our team, we have developed a visualization method (The 25 Priorities Kanban Board) to help us prioritize work. I am a big fan of planning and consistency, so this method helps me keep track of my priorities and get stuff done.
You need
- A stack of colorful post-it notes.
- A few big pens.
- A Poster of A1 size (I use my flipchart).
Here is how it goes:
- Five Pink Post-It Notes (Work Projects) – Here, you write down your five most important work projects to complete.
- Five Green Post-It Notes (Home Improvement) – Write down five projects you wish to complete at home.
- Five Yellow Post-It Notes (People) – Write down five people you wish to connect with.
- Five Orange Post-It Notes (Love Tasks) – Write down five requests of your partner or children that you would like to fulfill.
- Five White Post-It Notes (Self-Care) – Here, you write down five wishes that you will grant yourself.
You probably notice that you should focus on different life aspects too, and not just work projects.
August so far has been more of a summer than the “Summer of ‘69”. Random song references are my thing now, and that makes sense because the #RockMeRetreat was never about “Rock’n’Roll Music” or “Jailhouse Rock.” “We will rock you!” so that no stone will be left unturned once you start on this journey of self-discovery with your Coach “Angie.”
Still, my dear, fall is here. We can still have a glass of “Summer Wine,” but the days are as short as the “Itzy Bitzy Teeny Weeny Honolulu Strand Bikini.”
Rose petals sprinkled over my neglected Zen Garden, sunflower fields turned brown, and you have started to turn on the lights in the morning again. When you get home from work, you don’t want to sit outside anymore as it is dark, but you might vaguely remember this feeling you had as a kid when you were playing hide and seek at this time of the year, and it was just a notch better because it got dark at dinner time.
Apples are ripe for harvest, and the smell of onion pie and early wine hangs in the air. How do you remember the early fall, back when we were in high school? I remember a particular moment going down the stairs from our horrible grey concrete school building of the 70s, thinking, “This is great! I love being back at school!” I swung my newly acquired pepita jacket across my shoulders and closing my leather school bag with a sense of accomplishment.
Do you miss those times where you felt like the world was in order and that you had all the opportunities ahead of you? You know when you feel like a “Rockstar” sipping champagne in a limo, with your Bono hat on, driving through “New York” with a bass drum pounding similar to the headache you will have the following day?
Is this the life you want to have, without limits, without regrets, and certainly without the need to have a “boss” tell you what to do, as you know best how to do your job, how to build your contribution to the world and how to achieve your goals in work and life?
If you want to get to this focused and productive life level, you can start with building weekly practices and adding them to our RockMeApp. Last week I already spoke about seven easy-to-implement steps to help your body adjust to a new culture or new environment. This week, I would like to dive even deeper with these seven deadly rituals for focus and productivity
1 – Start Your Week with Monday Wishes
Starting your Week with Monday Wishes is a powerful way to start your week. Use your Have-Done-Diary (journal) to write down your wishes for the week without limiting yourself. Even if you end up re-writing your to-do list, just brain dump everything you wish for the week. The list should include fun stuff like “a bunch of flowers,” too.
2- Craft Your New Morning Ritual
I believe we should all have a morning ritual, and you can design yours around your needs, lifestyle, family, and pets. For example, you can think about, which order you ideally go through your morning to have a happy and productive day ahead. Pro tip: Don’t check your mobile phone during this time of the day.
3 – Finish with Friday Reflection
If your workweek closes on Thursday or Friday, use the last hour of your day to clean up your desk, sort paper or emails, write a task list for the week ahead, and then go through our four reflection questions on the RockMeApp. Here’s a helpful virtue of separating the workweek from the weekend. I’ve talked about taking 90 minutes on Saturday to finalize open tasks instead of working late with a few of you. Test this; for me, it works well.
4 – Plan a Digital Detox Day
Taking a real break from Social Media, especially those funny videos on Facebook, isn’t easy unless you have a plan on where you can hide your phone for 24 hours. You might be a parent and need to be reachable for your children. Using my uncle’s strategy to have an elementary mobile phone to remain reachable over the weekend for essential clients and family can pay off. Alternatively, you can try to apply willpower (just kidding). Turn on the “Radio GaGa” and listen to unexpected songs, hear the news without images and enjoy that wonderful feeling.
5 – Weekly Practices You Can Do Anywhere
Weekly practices are a vital element of our programs. They help with sanity maintenance and make you a happier person to be around (as opposed to your inner Mr. Hyde, who is also a corporate zombie.) If you are struggling to define what practices are helpful to you or haven’t even started, I encourage you to define weekly goals that you can achieve no matter where you are. Examples could be daily walking targets and relaxation exercises or keeping your space clean of clutter.
6 – Consider my Productivity Hacks
If you feel you have maxed out your productivity already, please test this: If you can implement one of these seven productivity hacks (1- Have-Done Diary, 2 – Pomodoro Method, 3 – Eisenhower Matrix, 4 – Pareto-Principle, 5 – Peace Island, 6 – Repetition Checklists, 7 – Outsourcing Housework) and you notice any changes you might still have potential to improve, and there’s always space to learn and get better at tools. Also, to let you in on a secret, I used to waste a lot of time with mundane tasks such as looking for the correct passwords or making sure I had the right document version. A year ago, I often needed to follow up on team tasks and could not always rely on them. We now use password managers, a few master spreadsheets, and SLACK for team communication. I cannot say that this has increased our productivity. Still, my stress level is lower as now everything is well organized and accessible from anywhere and all team members.
7 – Revisit Your Weekly Planner
When you started working with the weekly planner (we usually hand this out at the end of all programs), you might have noticed an increase in productivity right away. Now, with a bit more practice, you might see that you could make optimizations or you could change your meal or exercise plan for the fall. I recommend that you keep the general structure and only optimize what doesn’t work well yet.
How about you practice one virtue for eight weeks and let me know what happened? I would love to hear from you. If you wish to further work on your purpose, performance, and productivity, I recommend joining our RockMeRetreat. Sign up here to be invited, and we’ll set up a call to discuss this further.
Further Reading
https://teachings.eckharttolle.com/path-to-liberation-resisting-and-demanding-nothing/
https://www.greenhomediy.co/love-your-home/
5 Things Highly Productive People Do Every Sunday That Most Others Don’t
https://positivepsychology.com/benefits-of-journaling/
https://www.huffpost.com/entry/benefits-of-journaling-_b_6648884
https://www.thespruce.com/decluttering-your-entire-home-2648002
