Category Archives: FlyMe!
Ilanz, Graubuenden, Switzerland

Living a Life of Purpose – Four Ideas for Sanity Maintenance

Did you just have another day where you cleaned up your desk, wondered what you had achieved today, and got home to a stack of dishes, a pile of clothes, and a crying son? Did you spend last night driving your daughter to SCUBA class, squeezed in a conference call, and forgot that it was your mother’s birthday? Did you then at 11 PM sit down thinking “Why am I not moving on with my life?”

Often we think we are too busy to do that right thing, the Ph.D. we wanted to start, the Master we wanted to finish, the weight loss program, and healthy nutrition we wanted to implement. We keep ourselves too busy to meet a new partner. We play safe and the older we get the less risk we are willing to take.

Often we spend our time doing the wrong stuff. Sometimes there are good reasons to hang onto a job, a client, or even a marriage. Sometimes hanging in there is part of the deal (“…for better or worse…”) but there is also a fine line between going through rough patches and self-destruction.

In the past, I also got stuck in a story that I have been telling myself for the longest time. I have achieved balance in my life through continuous learning and weekly practices. And to speak like a true ZEN master: It’s the practice, not the achievement that makes it important for me. 

After you have been exposed to this pandemic and the anxiety in the world you probably lie awake at night thinking about the latest argument with your manager, the constant nagging of your spouse about living “here” and your teenager trying to find their identity as an artist.

You sometimes spiral down into the rabbit hole of worry and your inner Gollum starts telling you all the critical feedback you have received EVER as if you are Arya Stark and had to remember every man who was ever bad in the world. If you feel like this (even on the odd occasion) I would like to invite you to the following sanity maintenance practices

1 – Press the Pause Button

You might not know how to do this but I will teach you. For those of you who are following our programs you probably understand that maintaining a weekly practice helps you in the process of being more satisfied with your achievements. 

2 – Plugin Your Purpose Batteries

For some of you, reconnecting with your purpose sounds too difficult to even get started. Maybe you thought you had defined your purpose clearly but now you have doubts. Is that really the reason why you are in the world? Is this the area of work and life where you can influence the world the most for the better or are you just in this for the status, the money, and the company car? Is your reason for this international move the next career step in Caracas or is it the housing allowance and the package your company pulled together?

3 – Divorce Work from Your Self-Worth

When I speak to some of you I understand that work plays a very important role in your life but so does your spouse, your children, parents, siblings, and friends. You are more than a breadwinner and after having been in the corporate world for such a long time and having made it here, don’t you think you deserve to focus more on your important relationships? Don’t you deserve sipping rosé in the Biergarten at Zurichhorn on a Saturday? Open-Air movies with your loved ones on a school night?

4 – Kill Your Inner Corporate Zombie.

You do not have to be a corporate zombie either. The company pays you to deliver 42 hours of work (in Switzerland). All productivity research shows that our productivity declines after six hours of focused work. Potentially, we need to deconstruct the 42-hour workweek as it was designed for industrial workers, not knowledge workers, let alone our new breed of Digital Nomads.

Money has a limited value. When basic needs are met, the rest is a luxury, and no pair of shoes, no holiday, no luxury car will replace your health, your happiness, or time spent with your ailing elders. What is it that you truly need? Have you ever worked out how much money is enough? 

I’ve mentioned in a previous blog post “The Digital Nomad – Part 1” that we’re growing my company organically. I was inspired by creator Paul Jarvis and his book “Company of One”. Paul takes off time during the summer and winter when he thinks he made enough money for the year. How you can learn that will take a bit of reprogramming. I invite you already to join our upcoming free workshop series, where we will tackle:

1) Getting More out of Your Global Mobility Deal -> Packaging Moves

2) Designing Work to Support a Global Lifestyle  -> Persisting Mindsets

3) Becoming the Trusted Partner for Your People -> Presencing Moments.

All workshops will be held online via Zoom on Thursdays at 5 PM starting 9 September 2021. Guest speakers, workbooks, and slides will be given to you later through the participant list.

You are invited and you can just let us know that you want all the invites by replying “Rockstar” to this email.

Kind regards

Angie

P.S. Please note that seats are limited and that we have to have your reservation by 30 September 21. Should we need to cancel the RockMeRetreat because of the Pandemic we will pay your enrollment fee back. If you need us to send a formal proposal to your employer please contact our project manager Anne-Kristelle Carrier.

If you want in on the Rockstar Pipeline > Sign up to the RockMeRetreat list


“We need to take a stance and stand up for minority and female talent now.”  @angieweinberger

Are you a Senior Manager or a Global Mobility Professional, perhaps the Manager of the Global Mobility Program in your company?

How many times have you had the realization that your Global Mobility Program is not diverse enough? Are you concretely working to achieve your company’s Diversity and Inclusion (D&I) goals and do you foster more inclusion within your team?

Let’s see together how you can actively help to fill the current gap in diversity seen across organizations. 

What is a “diverse and inclusive organization”? 

An organization is diverse when it encompasses all aspects of the employees from age, gender, ethnicity, sexual orientation, family status, and background. However, an organization is also inclusive when minority groups participate in the decision-making process and contribute to breaking the career glass ceiling. Besides being meaningless, diversity without inclusion does not drive team performance either (Czerny and Steinkellner, 2009). To quote the Prime Minister of Canada Justin Trudeau, “inclusive diversity is a strength.”

Why do we need more minority and female talent in Global Mobility?

A KPMG survey highlighted that the majority of Global Mobility Programs do not have specific Diversity and Inclusion objectives as part of their department’s strategy. But why is that? 

According to 59% of the respondents, the reason is that candidates for international assignments are chosen by the business unit and not Global Mobility. This is true, however, why should you not encourage the business line to include more minority and female talent in their selection. Should your role not be to challenge the business when they always promote and select the same kind of talent?

Another 31% consider the movement of people to new countries and cultures as diverse and inclusive by its very nature and do not think that further D&I goals are needed. We think this is too short-sighted and a biased view of the world. Diversity and Inclusion at this stage need to be more than affirmative action. We need to actively push to integrate more minority and female talent into our expat populations. 

What you consider a minority will depend strongly on your home base country, usually the country where your HQ is based. However, I strongly recommend that you consider more second-generation immigrants, People of Color and refugees.

Only 41% of the respondents say they have D&I objectives as part of their Global Mobility department strategy.

You certainly have acknowledged that meeting these goals is not easy. Here are the common challenges faced by most Global Mobility Programs.

1 – There’s a data gap on most aspects of diversity 

Apart from gender and gender identity, there is a  scarcity of mobility-related data on most demographics (KPMG, 2018a). This makes it difficult for Global Mobility Teams to identify problem areas and solutions related not only to religion, ethnicity, and disability status but also to educational, professional, and socio-economic backgrounds. 

2 – There are still too many biases and stereotypes

As you can easily guess, this issue particularly affects how women are represented within the international mobile population. Currently, women only make up from 20% to 25% of it (PwC, 2016; MacLachlan, 2018), which shows how much more work is needed to fill the gap. 

The good news is that 88% of the women (PwC, 2016) feel that they need international experience to advance in their careers. The bad news is that there is a strong perception that women with children don’t want to work abroad. To make it worse, traditional mindsets still typically associate men with international assignments. 

Interestingly, however, the data doesn’t say the same. 66% of women would be happy to work abroad at any stage of their career (vs 60% for men), and only 17% of women cited the well-being and education of their children as a concern preventing them from embarking on an international assignment (vs 22% of men).

How many times have you consciously or unconsciously assumed that someone would not be able to perform their jobs effectively due to the situation in host locations? Or that they simply would not want to go on assignment due to family constraints, for example? Before assuming, just ask. 

3 – There’s a lack of transparency over who is assigned and why

Let’s look at gender again. Data speaks loud and clear, and it’s worrying. 

According to 42% of women (PwC, 2016), organizations don’t have a clear view of employees who would be willing to be internationally mobile. This means that you may be choosing from a narrower pool than necessary. 

What’s more, only 13% of women who have been on assignment said that their employer has a program that positions Global Mobility as a core part of an employee’s career plan. 

4 – There’s a lack of flexibility in assignment choices 

You might not know that shorter and more flexible short-term assignments are notably more popular among women than men (PwC, 2016). In particular, women tend to give favorable consideration to frequent business travel based in their home country, fly-in/fly-out commuter assignments, short (6-12 months), and very short-term assignments (less than 6 months). If you expand the list of available options, you can match a wide variety of business demands. 

5 – There’s a lack of diversity among the pool of candidates 

In traditionally male-dominated types of work, such as construction and mining, casting a wider demographic net may be impossible. Likewise, some candidates may not go after mobility opportunities because they feel they are out of place. This explains why, for example, women, older workers, and people with disabilities may not raise their hands for relocations to oil rigs or construction sites. At the same time, minority groups may feel discouraged because they lack role models.

6  – There are barriers posed by external factors 

The definition of family has expanded to include same-sex couples for most mobility teams — rising from 17% in 1999 to 70% currently (KPMG, 2018a). However,  attitudes and laws in many countries have not kept pace. A majority of countries don’t allow same-sex marriage, and homosexual acts are illegal in at least 69 countries. According to the Human Rights Campaign Foundation (2021), there are still 7 countries where there is the death penalty for same-sex sexual conduct. 

How can you benefit from being more inclusive?

Even though it may seem that the global business case for boosting Diversity and Inclusion is clear, the reality is still shockingly stuck in the last century. I even observe that we have gone back three steps in supporting minority and female talent over the last 25 years.

In my view, if you want to expand your global competitiveness, you need to be a pioneer of equal opportunities, promote acceptance and understanding, and highlight the value of each of your employees. You need more than unconscious bias training for managers. You need to establish facts. And facts are only established with data.

1 – You tap into a bigger pool of resources

Establish concrete goals for sending minority and female talent and persistently work towards achieving them. You will then automatically broaden the pool of talent from which the mobile population is drawn. This way, you will also help ensure that the executive pipeline reflects your customer base, developing a more diverse group of future leaders. Report the data regularly to your Senior Management. Without data, nothing will change.

2 – You control costs better

One of the main mobility cost drivers is not related to pay packages and policies as such but to the fact that companies often have a limited choice of candidates for assignments. A broader talent pool facilitates assignment success and indirectly helps control costs better. You depend less on only one candidate and can negotiate better packages if you have a broader pool. You probably also have better candidates if you have more than one in the pipeline.

3 – You improve your brand and reputation as an employer of choice

Having international experience is nowadays a precondition to reach top managerial levels within many multinational companies. Employees develop essential skills and build a network that boosts their careers immensely. It’s therefore important that you promote mobility as part of your talent brand. If you do that, you will also be advantaged when competing for minority and female talent. In your reviews and competition for being an “Employer of Choice”, offering international opportunities to minority and female talent will put you ahead of the competition.

Resources 

https://www-srf-ch.cdn.ampproject.org/c/s/www.srf.ch/article/18661443/amp

Murchie, F. (2020). Women on the front line. Relocate Global, Summer Issue 2020, p.13 https://content.yudu.com/web/fiqy/0A3p9yp/Summer-2020/html/index.html?page=12&origin=reader

https://attitude.co.uk/article/meet-the-head-of-the-united-nations-lgbtq-staff-network/23388/?fbclid=IwAR3iICb0qbAqf2lZWoerrUxYTkKIIgBrd7qBs3EWtgReDadvT54I9BoEDi0

https://www.vox.com/policy-and-politics/2020/5/18/21260209/facebook-sheryl-sandberg-interview-lean-in-women-coronavirus

https://www.theatlantic.com/business/archive/2020/06/three-degrees-racism-america/613333/

 ​https://www.bbc.com/worklife/article/20200724-why-imposter-syndrome-hits-women-and-women-of-colour-harder 

https://www.fidi.org/blog/expats-with-disabilities?utm_source=linkedin&utm_medium=socialseeder&utm_campaign=2020+07+%2F+01+-+Expats+with+disabilities%3A+why+the+lack+of+accessibility+is+holding+us+all+back

References 

Czerny, E. J. & Steinkellner, P. S. (2009). Diversität als Basis erfolgreicher Teams. Eine ressourcenorientierte Betrachtung. Unpublished Working Paper, Vienna: PEF Privatuniversität für Management.  

Human Rights Campaign Foundation. (2019, Sep. 23). World Report 2019: Human Rights Watch Country Profiles: Sexual Orientation and Gender Identity. Human Rights Watch. Retrieved June 18, 2020, from https://www.hrw.org/video-photos/interactive/2019/02/28/human-rights-watch-country-profiles-sexual-orientation-and

Human Rights Campaign Foundation. (2021, April. 23). World Report 2021: Human Rights Watch Country Profiles: Sexual Orientation and Gender Identity. Human Rights Watch. Retrieved June 04, 2021, from
https://www.hrw.org/video-photos/interactive/2021/04/23/country-profiles-sexual-orientation-and-gender-identity 

KPMG. (2018a). Inclusion and Diversity: How Global Mobility can help move the Needle. KPMG. Retrieved May 13, 2020, from https://assets.kpmg//content/dam/kpmg/xx/pdf/2018/06/global-mobility-inclusion-and-diversity-how-gms-can-help-move-the-needle-FINAL.pdf

KPMG. (2018b). Inclusion and Diversity in Global Mobility. KPMG. Retrieved May 13, 2020, from https://assets.kpmg//content/dam/kpmg/xx/pdf/2018/06/global-mobility-inclusion-and-diversity-how-gms-can-help-move-the-needle.pdf

Maclachlan, M. (2018; Mar.). Why Female Talent Are the Future of Global Mobility. Learnlight. Retrieved June 18, 2020, from https://insights.learnlight.com/en/articles/female-talent-future-global-mobility/PwC. (2016). Women of the world: Aligning gender diversity and international mobility in financial services. PwC. https://www.pwc.com/gx/en/industries/financial-services/assets/women-of-the-world.pdf

Hotel Des Finances

As we already mentioned in previous posts “Digital Nomads” are the new black in Global Mobility.  A survey from MBO partners revealed that, only in the US, 4.8 citizens identify as Digital Nomads, while in the UK, the Trades Union Congress calculated that remote workers grew by almost 250,000 between 2005 and 2015. While in one of their Facebook Groups like FEMALE DIGITAL NOMADS I sometimes come across horror stories of visa issues, assaults and taxation issues

The idea of working from a beach in Croatia, a hut in Estonia or below palms in the Bermudas seems an attractive vision for Millenials. However, even trying to log-in to my G-Hangout from South Tyrole or sometimes even Germany can bring down that fantasy castle (in which I also look 20 years younger, have 20 kilos less and my nails are always immaculately painted red).

Despite being almost 50, I aspire to become a Digital Nomad as well so I thought I should dig deeper into what that actually means. We therefore present a series on the topic. 

  • Part 1 deals with the mindset you need to run a “Company of One”,
  • Part 2 explains the technical Global Mobility aspects of being a “Digital Nomad”,
  • Part 3 focuses on one method to become more productive which is the Kanban-style.

Paul Jarvis is one of my favourite creators. I read his “Sunday Dispatches”. I love his online course Chimpessentials, which taught me almost everything you are seeing on the Global People Club Sandwich and which also encouraged me to continue writing to you on a weekly basis by email in the age of social media.

I ordered several of his artistic books already. The latest book “Company of One” was a special delight. Okay, I might be crushing a bit on Paul J. He has an amazing voice too.  However, you really should read the book and follow him. Paul is one of the creators who runs a business from an island in Canada and is very successful with it.

I finally got confirmation that all I had done over the last 10 years as an entrepreneur was not completely wrong. No, instead of founding a “scalable startup” I had founded a “company of one”. And I believe that scaling is possible in my business. However, if I want to continue to stay aligned with my mission of bringing the human touch back into Global Mobility, I cannot scale, automate and robotize everything.

“Au contraire…” (you need to say this with a glass of Rosé in your hand), I really believe that Paul Jarvis hit the nail right in. There are companies who can and should stay small because otherwise they might lose their special “umpf”. And you know what I noticed? This is not a question of what kind of business you have right now. It’s more about where you are heading. If you are dreaming about leading a digital nomad life where you can live in the Italian countryside near a vineyard, spend the summer on Long Island, the winter in Kashmir and a lot more time in between with your elderly family members…then my friend you need to start to take action now.

When I decided to go fully digital in 2018 I knew that I would need to take a few side turns and that this will not happen from one day to another. What I hadn’t anticipated though was that I actually am quite old-school and that I prefer human interaction over online interaction. 

I also noticed that the more I work online (and COVID-19 has brought this to an extreme – online and at home 100% of my work time – ), the more I feel a need to write stuff on post-it notes and use paper to organize myself. For example, I used a Kindle a few years ago. This year during my vacation I had it with me but I preferred to read paper-books. I journal in a diary and I only use my laptops for calls and managing my business. When I now have to present I even print the presentation before because I don’t seem to see enough detail on my laptop.

However, the main idea to have a digital business that I could run from anywhere has been magnified by the corona crisis. Still, the main reason that keeps me in one city right now is my professional network and that a basic income needs to be made every month.

I think Paul is right. Obviously, it depends on your business model and if you are a creator, an artist or a programmer.  I love the creative part of my business but over the last few years I also always had to have enough “billable” time to make a living in one of the most expensive cities in the world. 

My friends in corporate are all wealthier now than I am and I have doubted myself a lot and I’m still not sure how I will manage to survive during my retirement. You might think now that I’m exaggerating and maybe you think that it can’t be that difficult with all my contacts and all the income streams that I have created. You might be right. 

However, I live in a very security-oriented environment and I also come from a family which was poor after the second world war so I have to practice to shake off this insecurity-poverty-story.

For me, the best way to get out of that spiral is through continuous education and ongoing learning. I notice that I am growing when I am implementing new technology or improving programs or just see faster progress with my clients because I could show them a hack. I buy into organic growth because it allows me to maintain my quality standards. In the corporate world I often see a lot of back and forth and low quality products. This is not what I want to create with my team.

How much income is enough?

As I’ve been following Paul’s work for a while I have been asking myself the “enough” question a lot. You probably heard me say this before but my relationship with money completely changed when I became an entrepreneur. I would say that I need only 60% of the monthly income that I needed when I was employed. The main reason, aside from lowering my base costs, is that I feel a lot more satisfied with my life since I started my business. 

Helping you directly through writing, coaching and training makes me happy.

Paul Jarvis asks three questions:

  • How much is enough?
  • How will I know when I got there?
  • What will change if I do?

He explains how he maintains a minimalist lifestyle and how this helps him to save and reinvest while also allowing him to take extended offline periods over the summer and winter. I’m working on getting better at taking these longer breaks as well.

I translated this into ongoing questions on what I would like to achieve financially in my business and when we are there it will help to have a buffer as well. My minimum income is 60k CHF gross. This allows me to survive, not necessarily thrive and the minimum turnover for that is around 140k CHF. You might need to calculate this for yourself but interestingly enough the minimum salary is exactly what has been determined as a substance for people living in Switzerland. 

I usually say that you should have 100k CHF in the bank before starting a business full-time. At the time I started mine, I needed this buffer to get through the first few years. Later on, I would find regular income mainly through consulting projects, interim mandates and classroom lectures or workshops. 

Now, these are usually onsite so they won’t fit a long-term digital nomad strategy. So for me the last question is easily answered: Once I have enough income to stop working onsite in consulting projects and I have a buffer for hard times I will be able to move around more in the world.

How can you digitize even further?

I think it is important that you go through your idea or your current offering and check if you can offer the same service remotely or not. For example if you are a consultant or coach, you might find it easy to digitize your sessions with clients by offering an online course or coaching via ZOOM.

However, if you lecture or run brainstorming sessions it might take more effort to change these sessions to online sessions. Or if you sell actual products, you might need a warehouse or similar production facilities. If you identify those you can start to think about replacing those income sources with digital income streams. You should consider active and passive income. 

Most of you will probably have either no business yet, or a business that could be a “Company of One”. In order for you to become a “Digital Nomad” you need to solve a lot more issues than if you just stayed in your home country. Assuming that you are an expat or expat spouse in Switzerland we will show you next week five technical aspects that you will need to consider if you want to become a digital nomad and run a location-independent business.

For now, I would start with the question of determining whether you want to have a home base and where that should be. I think that you probably also need a “home base”, a place you can call “home” and return to. This will also be relevant for taxation purposes. Your business needs a home as well.

Then I want you to start thinking like a CEO. If you are thinking about starting a company of one, I would suggest that we have a coaching conversation. Let’s have a 15-minute chat to see where you are at right now.

Resources 

https://www.swissinfo.ch/eng/high-salaries-aren-t-what-they-seem-in-switzerland/45810010#.XzoYb0AgLTc.whatsapp

https://ofone.co/

https://www.audible.de/pd/Company-of-One-Hoerbuch/B07KFLTK58?gclid=EAIaIQobChMIxd7U_aWW6wIVyAJ7Ch3tsAcnEAAYASAAEgKb5PD_BwE&source_code=GAWOR12604212090BN&ipRedirectOverride=true&ef_id=XP4aQwAAAEgLUl39:20200812182957:s

https://www.investopedia.com/terms/d/digital-nomad.asp

https://tandemnomads.com/podcast/tn75-how-to-legally-set-up-portable-business/

https://www.tuc.org.uk/news/home-working-fifth-over-last-decade-tuc-analysis-reveals

References

Jarvis, P. (2019): Company of One.

 

Guest Post by Kevin Castro

In a survey commissioned in 2019 by Santa Fe Relocation Services and conducted by Savanta, a critical view is revealed on how and why Global Mobility professionals need to take action to affect change. 

The findings suggest again that even now, not all stakeholders are aware of the full roles performed by Global Mobility and that there is an opportunity here to educate both internal and external stakeholders on the true future potential that Global Mobility brings to an organisation and its development. This is further underpinned by John Rason, Group Head of Consulting, Santa Fe Relocation, who identifies that: “Those of us working in the Global Mobility industry will tell you that it can be frustrating, challenging, complex—sometimes even scary. However, when executed well it can also be exciting, fulfilling…” 

You can request a copy of the report by clicking here

While Senior Leadership recognizes the role that GM professionals play in the organization, does it transcend to having real benefits for those supporting the company’s best talents i.e. not feeling under-resourced or undervalued?

Perhaps only for some. As GM professionals, how can we further demonstrate value in order to improve the team’s perception and thus influence how the organization provides support to the team? It is evident from the above quote that challenging, rewarding work is being done but not being recognized at all junctures. In fact, given the impact of the COVID-19 pandemic on international travel and thus international assignments and GM in general, Global Mobility professionals have stepped up in a big way to manage and facilitate expats stranded in foreign countries, navigating complicated and unknown pathways to providing them essential support.

Such value should not go unappreciated. In light of that, I have listed four points, which I hope can help you and your teams increase your value in the organization:

1. Get a Seat at the Table 

Do you have Joint-Business Planning with your HR & Business Leaders? If none yet, you should start engaging them in order to better understand their goals, focus, and how you can support Talent Strategy. This may lead to an easier path in demonstrating your value to the business as you will get to know how and where to play towards their goals. Does your company do assignee pre-screening, where you determine the suitable candidates for the international assignments? If not, this is something that you can explore and introduce. If done right, you avoid the pitfalls of selecting the wrong people. 

2. Communicate Your Value, Regularly and Consistently

Do you consistently communicate what you have achieved, the projects you initiated? Ensure that you communicate the things that you do and how you have supported the business. A study by Cartus in 2016, a global relocation services provider, found out that 54% of companies lack focus on tracking and reporting on assignments. Hence, it is high time to gather that data (assignment success, costs, the return on investment, assignees feedback, etc.) and have a regular newsletter, blog post or presentation at your next strategy and planning meeting. As my clients always ask, how will I know if the expat assignment is successful? Presenting reports is useful to communicate such info. 

3. Demonstrate Why Your Expertise Matters

You are the expert, and you should try to demonstrate this frequently. You can do this through sharing GM insights, trends, and how these contribute to business or talent strategy. If the opportunity is available to increase your Global Mobility expertise through having certification and further studies. GM organizations and consultancy organizations provide certifications/courses, where you can further deepen your mobility knowledge. For example, Global People Transitions offers the FlyMe! Program, a career coaching geared towards Global Mobility professionals.

An academic course to certify you as a “Global Mobility Advisor” is available with Expatise Academy in collaboration with Erasmus University in Rotterdam, the Netherlands.

4. Be Flexible and Agile 

In previous years, the goal was to ensure that you arrange logistics and meet compliance needs, which are more transactional. In today’s world, the role expands and you are now viewed by the business as a strategic partner not merely as administrators. You should always understand what is important to the business. Today, the focus may be costs, but it might be something else in three months’ time. Keep your eyes and ears open for this and be agile and flexible.

In addition, as practitioner (in-house or outsourced),tyou should also be aware of trends in terms of mobility practices and service delivery.  You can start by looking at how technology affects the delivery. Do all assignees adapt to these changes, or do we provide omnichannel delivery? What do other companies do?  Such questions might lead you to new service delivery models or enhancement.

I hope these four points will prove to be beneficial for you and will help your team to push more value to the organization. So, don’t forget to get a seat, market your value, be the expert and be agile and flexible.

I remember a conversation with my previous boss, where he shared with me that HR is a cost-generating function, so it might sometimes receive smaller budgets (e.g. hiring additional headcount, higher bonus, etc.). However, HR’s role has transformed itself from a back-office support function into a more strategic business partner. This principle should also apply on Global Mobility regardless of where it is structured in the company. In fact, as the Santa Fe survey points out, Global Mobility is now increasingly connecting more formally with broader HR and Centres of Excellence subjects such as: workforce planning, innovative policies and advisory services (to both executive management and employees).

To summarise, in today’s world, Global Mobility teams are and will continue to become more valuable than ever!

P.S Sign up for FlyMe! now. If you would like to become a Global Mobility Specialist or deepen your knowledge, improve your skill set and build your professional network at the same time, this program is for you. Read in details below.

 

Kevin Castro is a Filipino by birth, who lived in Singapore for almost 8 years and is now residing in Zurich. A Global Mobility professional, with experience in Mobility Operations, HR Services, Project & Supplier Management, and Customer Service. He is currently learning German and at the same time enjoying cooking & curating travel experiences.

https://www.linkedin.com/in/kevin-castro-37010a49/

Over the last twenty years in Human Resources, I noticed that a lot of international talents were frustrated in the process of moving to another country for work. It was not only because their companies paid them another package than what they expected. It was also because a lot of international assignees underestimated the challenge of moving to another country.

For example, expats moving to Switzerland often think it will be easier to find affordable childcare, high-quality apartments, and a job for their “trailing” spouse. Most expats believe it will be easy to learn the local language (or they even think we speak English). Most expats believe that they are going to have a great career step after their repatriation. I have seen a lot of anger when assignees went to another country and when they returned home and did not get that promotion or the role they were hoping for.

Regularly, I have clients break out in tears because they feel overwhelmed by the international assignment experience. When I worked in India and when I moved to Switzerland from Germany it was not always just “Cricket & Bollywood” or “Cheese & Chocolate”.

Five Gaps in the Global Mobility Approach

There are five gaps in the Global Mobility approach and I think this is true across industries and countries.

  1. Expats are often selected on an ad-hoc basis and intercultural competence is hardly ever taken into account in the selection process. Female Expats are still greatly underrepresented.
  2. International assignments hardly ever have a- business case showing assignment drivers, measurable targets, expected gains, growth opportunities, assignment costs and a repatriation plan for the expat.
  3. Most companies lack succession plans where repatriates could be included with their future roles and often expats are overlooked when it comes to filling roles in headquarters or when promotions are due.
  4. Global Mobility Professionals are hardly ever considered strategic partners of the business. They are often just seen as administrators of the process while the decisions about who is going where are taken solely by the business.
  5. The Expat Family is hardly considered in the Global Mobility Approach. Only a few forward-thinking companies offer career support for spouses. I have not seen any company who helps with educational considerations and advice for the Expat Children. Relocation companies only give minimal support and hardly understand the concerns of globally mobile parents. Most relocation consultants have never moved to another country in their lives.

There are also five global trends that have made Global Mobility more difficult in the last 10 years.

Budget cuts due to the Coronavirus Pandemic

The financial impact of the global coronavirus pandemic has yet to be fully calculated, though McKinsey and the BBC have presented analysis based on the available datasets and the outlook is bleak. Combine that with the fact that the world was still recovering from the worldwide financial crisis of 2008 and you realize how deep the effects are. With both crises, it has been observed that travel and expat budgets get reduced to a minimum. With the current pandemic, especially, that has left Expats stranded, with their support system from the employer vanishing. The Expat Experience coming out of this COVID-19 driven financial crisis – will get worse.

Many Expats and Repatriates are finding themselves unemployed in their respective home countries. We also see that companies are struggling to sustain, with even large organizations filing for bankruptcy (like Virgin Australia). More are merging or getting acquired. Even those that have managed to transition to a work from home structure have had to downsize, with the working employees not guaranteed fixed working hours, which means that job security for all staff is non-existent. Especially in the EU, many countries are new to this kind of unstable job market and do not yet have the tools and systems in place to allow their workforce to work fluidly and flexibly from anywhere. Cherished and spoilt expats dwell on the verge of desperation because they have been made redundant, even if they may not be at the end of their contract.

Local Plus is the New Black

Other expats receive a local contract without really understanding what that means for their social security, long-term pension and often they do not know that their work and residence permit depends on their employer too. Employers find “Local Plus” convenient but they do not really consider all the risks these moves entail because many business decisions in the last ten years are driven by controllers.

The Talent Gap

We now lack the critically needed talent in important growth areas. Programmers and engineers are examples of professionals that are in high demand.- There is certainly a mismatch and gap between demand and supply. There are a number of reasons related to the sourcing process as well. Recruiting has become a science and needs to go through a transformation. Recruiters need to learn to cope with the demand and supply in a globalized market of talents. Check out Avoiding Global Talent Acquisition Failure – Six Basics To Add to Your Recruiting Guideline. Language is still one of the main barriers to an influx of highly skilled migrants in Europe. Even though we launched the green card and blue card initiative we have not managed to attract the potential and talent needed within the EU for example in IT.

Health and Security Concerns Hinder Free Movement

Security concerns are growing in Global Mobility. Expats frequently face acts of terrorism, natural disasters, mugging and burglary as well as health issues. Check out Global TV Talk to gain perspective on this. While often the issues are normal in the local environment they can also be inflated disproportionately in our media. The images we have of countries such as Pakistan, Iran, and Afghanistan to name a few make it hard to convince families to work in these countries. Each terrorist act — in Istanbul, Jakarta, Tunis, Paris or Beirut will reduce the willingness of expat families to move into these cities even though expats probably have the best security support you can have in these locations.

Global Migration Challenges

Look back to 2015, the year global migration became pop culture. The term “refugee crisis” was coined in Europe. Even though we have had proportionately more refugees coming to Europe since the Arab spring started in 2011 in Tunisia, we all had more interaction with refugees since 2015. While I am personally concerned about the right-wing propaganda, I do understand that the intercultural and societal challenges of integrating refugees at least temporarily are considerable. – I am concerned about discriminatory practices in Recruiting and Global Mobility. In 2020, global migration faces another challenge in the form of the travel restrictions that have been imposed on the entire world by the highly infectious COVID-19. Many countries are not letting in any people, especially those on temporary visas (such as temporary work visas). Delays in paperwork processing due to shutdowns, mandatory quarantine periods and more means that a highly qualified international workforce has been robbed of all mobility.

All of this has led to Global Mobility being flawed, expats not able to go on international assignments anymore and overwhelmed GM Professionals who feel the pressure from all ends as they are in the firing line of assignees, business line, talent, HR and Finance managers. In addition to having been undervalued, overworked and squeezed by their interest groups, classical Global Mobilitytasks have been outsourced to Third-Party Service Providers and Shared Service Centers, or put on indefinite hold for those organizations that have stood down their employees and halted operations.

Working in Global Mobility used to be a career dead-end and a Sisyphian task. We roll up the stone assignee by assignee only to see it roll down again. We run KPI report after KPI report only to be told that no one knows what we are doing or who we are. We are often managed by HR Directors who don’t get us. We are online 24/7, involved in GM improvement projects, listen to depressed spouses in our evenings and do not get the promotion or salary we deserve.

But there is hope. I am not willing to give up. Yet.

We see the change in Global Mobility.

The more complex our global markets become, the more we need to reevaluate our assumptions of how we run Global Mobility

We need global leadership competency in our international talents and if they do not have it yet we need to send them out on long-term assignments earlier in their career. We should force expats to learn the local language and coach them through the Expat  Experience. Intercultural briefings are not enough anymore.

We need to ensure that there is a- Global Mobility Business Case showing assignment drivers and targets, expected gains or opportunities, assignment costs, and a repatriation plan. I explain this at length in “The Global Mobility Workbook (2019)” and my lectures.

We need to implement succession plans and add our current assignees as potential successors. We need to ensure that the knowledge, skills, and network they gain while on assignment is appropriately reflected in their following role and repatriation plan. We also need to ensure better handovers to their successors in the host location.

We need to upgrade the GM Profession- and the GM function needs to sit closer to business development and potentially move out of HR. We need to up-skill the case managers and train GM Professionals for a consultative approach where they can work as trusted partners with the business line managers.

We need to consider the Expat Family in the process more by providing spouse career support, elderly care and educational advisory. We also should offer 24/7 support to our expat families in crisis situations such as marital issues. A helpline to professional counsellors is needed.

What I believe in and what makes me get up in the morning:

  • I believe that Western managers of my generation and the baby boomer generation have to develop their relationship-building skills before becoming effective leaders of global teams. The performance of most global teams can only improve through higher global leadership competency following a holistic global competency model.
  • I believe that a great Expat Experience is linked to assignment targets, an international assignment business case and a repatriation plan and also to the Human Touch.
  • I believe that companies will focus more on creating succession plans and ensure that roles are filled in a more structured manner, handovers improved and teams will function more self-managed going forward. Leadership itself will change significantly.
  • I believe that GM Professionals have the potential to become critical players in the international growth of businesses post-crisis and are valued more as the subject matter experts that they are. They will move out of HR and be closer to business development.
  • I believe that assignees and spouses need to have a valuable intercultural experience and both can further their career and life vision together. Expat children need support in moving from one culture to another and even though they might be multilingual at the end of their school life, they have to cope with identity loss and loss of their roots.

———————————————————————————————————————————————————————-

FlyMe! – Boost Your Global Mobility Career in 180 Days 

Globe and Covid19
The Smell of the Big, Wide World awaits you.

The Smell of The Big Wide World Where Adventure Awaits You

It’s Monday morning at 8 AM and instead of starting your laptop to go through another uninspired day of filling forms online and playing appointment bullshit bingo with your colleagues you look at the map of the world that is hanging in your home office. You have been home too long and you wish to smell the spices in a market in Amritsar, walk through the East village of New York City, sit in a rickshaw in Lahore or go on a hike in Northern Italy.

The big wide world, it’s never been so hard to get access to it. You are thinking about moving into the field of Global Mobility because this might at least give you the option to feel connected to the wider world than your home village.

You have experience in the relocation industry and you sometimes feel that you are not entirely clear on basic knowledge of Global Mobility which would help you to serve your clients better. Recently, you have considered that being a Subject Matter Expert in one area of Global Mobility might be a good career path for you but you are not yet sure which area you would enjoy most.

You have lived in your home village for most of your life and you would like to get a job that you can take to other countries. You would like to deepen your knowledge of other cultures and work in a global context where you speak English most of the time.

You Could Join us and Become a Global Mobility Specialist

If you would like to become a Global Mobility Specialist or deepen your knowledge, improve your skill set and build your professional network at the same time, this program is for you. FlyMe! helps you to understand the world of Global Mobility and even gives you insights into intercultural collaboration. Being part of the global network of the Expatise Academy™ we will not only help you technically, you can also book individual coaching sessions with Angie Weinberger in case you feel stuck or need advice from an industry Yoda. You will also have access to other industry experts and meet colleagues based in other countries than your home market.

FlyMe! Boost Your Career in Global Mobility in the next 180 days.

Angie Weinberger wrote the FlyMe! content which is essentially a digital version of the Global Mobility Workbook (2019). From us you will receive a weekly chapter with homework. In addition we give you 12 months access to our #RockMeApp. The #RockMeApp is an online platform for our clients where you define your career goals, learning targets and weekly practices. You are also invited to a weekly reflection exercise. Angie Weinberger reviews your input and will give you pointers on how to work on your Global Mobility career.

You can also buy coaching sessions with Angie Weinberger as per our Terms and Conditions.

FlyMe! is included in the Expatise Academys New Program for Relocation Professionals and GM Newbies. You will receive a EUR 200 discount if you sign up before 30 June 2020. You just have to mention “GPT” when you sign up.

https://www.expatise.academy/comprehensive-courses/hr-gm-for-relocation-professionals/

The regular tuition fee amounts to EUR 1’950 + VAT per participant.

The Full Program includes:

  • A 12-months license to the use of the online Global Mobility certification course © by Expatise Publishers with video and audio lessons, Q&A tests, topical libraries and peer communities.
  • A 12-months license to the use of the MemoTrainerApp © ANewSpring;
  • A digital copy of the Expatise Handbook for Global Mobility Professionals © by Expatise Publishers;
  • A 12-months license to the use of the FlyMe! program © by Angie Weinberger;
  • A 12-months license to the use of the RockMeApp © by Angie Weinberger;
  • A Certification and EC-registration,
  • The membership of the Expatise Alumni Network.

Additionally, the participant can opt for extension of this program with six one-hour live webinars with our lecturers for EUR 210 + VAT. VAT will be applied where appropriate. Expatise Academy will set up live webinars depending on demand.

Click here to sign up and for queries.