Author Archives: Angie Weinberger

My successful friends and I also faced job losses, health issues or international moves in the past. I observe how when we are pulled out of our program of going to work and caring for family, we open up to change.

It is more difficult to change when you are not forced to. When we feel healthy enough we don’t feel like watching our diet or go to the doctor for a check-up.

It is harder to make an effort to learn when you have a well-paid managerial job. The reason for this is not always time. Learning occurs when we stretch outside of our comfort zones but who will do that unless he or she is pushed a little?

Where are the risk-takers, who voluntarily expose themselves to learning situations that keep their brains active? Is an international career and transition into another culture one of those potential stretches you could do? Is it running your own company? Or becoming a mentor to a more junior professional in your industry?

In today’s global and digital world, do you still want to depend on an “employer” and make your self-worth dependent on a title such as “Vice President” or “Senior Manager”? Is that really driving you? Is another suit, car or holiday really going to make your life so much better?

We believe at GPT that we need to deconstruct “career”. If you think about your own professional life, you might be experiencing automation, the death of industry and uberization. Have you asked yourself if you will still have a “retirement” in 20 or 30 years?

Maybe you won’t even stop “working” because your work gives you purpose.

Being a Gen-X, I believe in ‘work hard, play hard’ and at the same time, I would like to make a contribution to the world.

Why would you use all of your energy to make a multinational more successful?

Do you really want to spend hours discussing words on a presentation or numbers in a business case?

We could go on and become the ”Walking Dead” of the workforce.

We could also say that we develop ourselves into the leaders that we really want to be.

Instead of thinking about our next promotion, more money, and the next career step, we could think about what we would like to contribute to the world. We could brainstorm a vision: why do we get up in the morning? We could think about how we can improve society, our company or even our neighborhood. We could write down what we would do every day for a better world. We could paint it, photograph it and have a vision board (on Pinterest).

Would that not make you happy and be better than “making a living”?

Kind regards,

Angie Weinberger

P.S.: related to this topic is also this short blog post from the Middle Finger Project

The Global Mobility Workbook

Global Mobility Professionals,

Since 1999 I have worked in the Global Mobility and international HR space and there is not one day where I do not learn anything new! In the year 2000, I sat in the last row of a very expensive Global Mobility seminar in Berlin. I was about three months into a role that was at least one shoe size too big for my experience but I must have made a big impression in the interview (and my future boss was probably desperate) so I landed my dream job which was to be the “HR International Advisor for the Asia Pacific responsible for around 80 assignees and representatives of a large global bank.

The seminar was a waste of money on me. It was far too specific and detailed. The cases were more the exceptions than the general rule and I am happy that at least I remembered when to apply the “183-day-rule* in a case of double taxation and when not even to bother.

We are NOT relocation professionals even though we often engage them. Later in my Human Resources career, I noticed that there is really not a lot of good advice out there for international HR professionals PLUS if you say you work in Global Mobility a lot of people think you are doing the relocation only.

When talking to other HR Professionals and senior managers they often underestimate the complexity of Global Mobility and one of the remarks that still makes me angry is when Global Mobility Professionals are called “ADMIN” because what we do requires an enormous knowledge and skill set.

If you are one of my colleagues you probably share my view that Global Mobility Professional have to be

  • Highly analytical (you are a comp and cost expert).
  • Highly technical (you are an expert on tax, social security, immigration, employment law).
  • Highly experiential (you have to have moved 200 expats to know your job).
  • Highly sensitive (you work with talents and their families in a phase of high stress).
  • Highly intercultural (you speak at least four languages and deal with numerous cultures).

One of our challenges globally is that there is no formal Global Mobility education. As mentioned in my recent article in the International HR Adviser, Spring 2018, we need to build up our own professional standards while we need to learn to work more in line with the businesses and clients we serve.

We need to step up and become real consultants. We have come a long way already and I wish to guide you further.

Sign up for the free upgrade of The Global Mobility Workbook, 3rd Edition (2018). You’ll also be the first to know when the book will be published.

Kind regards

Angela Weinberger

 

International Relocation is usually stressful. It ranks among the top 10 stress factors in life. I have worked as a Global Mobility Manager and I regularly consult expats and their spouses on career choices and one of the lessons I had learned is that you cannot take away the stress from international relocation completely but you can make it easier by following those seven rules I will share with you now.

1) Organize your move into smaller tasks with a checklist.

It is all about organizing yourself and all those relocating with you. Try to break down the move in as many steps as possible and work those off day by day. Better one baby step a day than a huge step in a week. I’m a fan of an online and an offline checklist and you can use our checklist if you find it helpful. Shortly before the move, I would rely on hand-written notes and post-its. Kanban-style visualization helps in any kind of project.

2) Reserve time to get tasks done

You can set aside a time in your diary possibly early in the morning where you get 1 or 2 relocation items off your checklist. You will instantly feel better for the rest of day. If you are a couple make sure that every one of you as a block of tasks bundled that make sense together. For example, your spouse might clean out closets while you check the exact moving allowance and contractual agreements with the moving company. You might take charge of selling household goods that are no longer needed while your spouse writes to insurance companies and other authorities. You might want to consider downsizing too, in which case we recommend you read this MyMove article, offering great downsizing tips (saving you money, trouble, and stress).

3) Work with the relocation company from the beginning

If you work with a professional relocation company clarify expectations early. Find out what their service includes exactly so you don’t do superfluous work. Usually, they will do the packing but not the unpacking of your boxes. Get an understanding of the volume your company will pay for you to relocate. If you move internationally for the first time you will not know how much a container holds. Invite the relocation consultant to your home as soon as you know about the relocation. The relocation consultant will tell you exactly how much of your furniture and stuff will fit into one container. The less “stuff” you have the better. You also don’t want to take valuable furniture into a climate that is tropical. Make fast decisions about what needs to be stored. In my last move, I used colored stickers to help me identify which picture will go into which building. You can use stickers for everything that will go into storage. Also, make sure that the relocation company will be authorized to dispose of anything you don’t want anymore.

4) Separate important documents

Sometimes the most important customs documents or your child’s passport end up in a moving box. Important documents need to be separated and best kept outside of the apartment during the packing process. Scan all of them and put them in an electronic folder like Dropbox where you can access them at any time. Moving companies tend to have a “red box” for all items that should not go into the container. Request it with the consultant’s first visit.

5) Plan at least two days for arrival and unpacking

My mum once had to unpack all my boxes because I needed to start to work. It took me quite a while to find out where everything was. Some of the things my mum put away nicely are still where they were three years ago. Try to make sure you have enough time to unpack. With children, you need to plan extra time too.

6) Make sure people have enough to eat and drink

Moving is a physical exercise too and if you are a nerd like me you probably hardly carry out that much. You don’t use the stairs so many times normally and you will feel exhausted from answering a lot of questions. You can create a good atmosphere with the movers by providing enough food and drinks to get through the packing. You should also tip them generously. So have enough cash with you at the location you depart from and the location you are moving to. Since an overseas shipment will take at least 6 weeks there is enough time to prepare for the moving day in the host location. Remember also that you should stay in corporate accommodation until you are positive that your consignment will arrive on time. In emergencies, relocation companies will rent out furniture to you but it is an unnecessary hassle.

Miracles cannot be expected but if you ensure movers have enough to eat and drink it usually helps the mood.
Miracles cannot be expected but if you ensure movers have enough to eat and drink it usually helps the mood.

Abu Dhabi Mosque

7) Keep all receipts and expect Murphy’s law

Sometimes moving goods get lost at sea or damaged. If you care too much about granny Susanne’s old kitchen cupboard you might need to consider to store it. If it is valuable to make sure you get proper insurance. Keep all receipts of expenditure you had due to the move even if you get a lump sum cash allowance to cover your relocation costs. You might need them to claim insurance. You will have a packing list and you can take photos of your important furniture and paintings for example. Otherwise, you might not have proof of damage. Most relocation companies are very generous with handling issues (unless they are not adhering to industry standards). Before you get into a fist-fight with the relocation company it is best to escalate the issue to your in-house Global Mobility Manager.

These are seven small tips for keeping sane during relocation.

If you liked this post please share it with a person who is currently relocating to another country.

Kind regards

Angie Weinberger

PS. If you wish to have a chat with me you can book a call with me here.

Global Talent Deer

This article was first published on LinkedIn.

I need to get this off my chest before I start shouting it out loud: What is going on with global recruiting in 2018? On the one hand, we have a huge number of open positions in Zurich, we hear that companies cannot find the right candidates, war for talent, shortage of talent and all that. On the other hand, I speak to a large number of global talents, who cannot seem to get a foot in the door. We are talking about highly qualified, well-experienced and reliable GenX professionals with the right attitude and skill set. I blame the process, not the people.

We need to really up our recruiting game

Last week, I started to vent on Twitter. By the end of the week, I am more constructive. I did not want to touch the subject matter of recruiting but you are the evil twin sister of Global Mobility after all. We have so much in common. We came from the same womb of shared services. Today, we are both trying to get out of kindergarten of the center of expertise we were dumped into because we are considered “difficult to handle”. Take my hand and let’s walk this path together.

So, recruiting sisters and brothers, listen up. I am writing this post for you. I want to help my candidates have a better experience. I will share my client’s stories and we can always share our pink lunch box to discuss this further.

ATS – The Applicant Torture System

Most of the applicant tracking systems I currently see are a milder form of torture. Why do they never allow you to save a process in the middle? Maybe you did not yet write your cover letter. Maybe you get a phone call or you are interrupted during an upload. Also, they never give you enough space to upload your extensive collection of testimonials and certifications. They hardly ever give me a status update. That should be so easy to program. Here is where you are, then you get a drop-down or similar with a few status updates: We received your valuable application, one of our staff members has reviewed your application, we have forwarded your application to the hiring manager, you are in the pile of rejections, we might take a second look, we will call you for an interview, we will call you again. Maybe you could get an amazing copywriter to make it sound appreciative.

Going back to the 70ies with individual cover letters

Seriously? Do we need cover letters and do we have to make them several pages long? If you really want a well-written cover letter it will take the candidate at least 30 minutes if the person is a native speaker and good at writing. If not, it will take them an hour or two. Just to go into the black hole or to receive a robot response. If you want to get a candidate’s motivation it’s simple: We need to make a living in one way or another. We have studied hard, worked hard all of our lives and now we had to face a job loss/ offshoring/ burnout/ international move of the partner. You will not get a lot of additional value from the cover letter and if you must make it compulsory, can it not be a field where you can just write 200 words instead of an A4 Letter upload and all that?

The robot response

The robot response is a little bit disheartening even if you are packaging it nicely. With the GDPR I am not even sure if it is legal that you keep the candidate’s profile in your database. Have you considered writing a line that is a little more personal? In the old days, we used to give candidates feedback and give them a chance to call us by telephone. I guess that’s no longer possible since you are now based out of Wroclaw or Pune. But maybe you could give a hint, WHY the application did not match (especially when LinkedIn thinks you have 7(10) skills. Was it because the candidate seems too lazy as he did not write a cover letter? Was it because the candidate did not adjust his resume, because I told him not to do that? Did you maybe think he was too old, she was too expensive or too xxx? Give us an idea of what to improve next time.

Thanks for your interest in the role of (insert role here). After reviewing your details, we’ve decided not to progress further with your application. We’ll keep your profile in our database. If you are interested, we put new jobs on our careers website (xxx) every day. Thanks for your interest in working with us and we wish you success in your future job search.

The black hole

It’s hard for most of my clients when they receive a lot of robot responses but for many of us, a robot response is better than 0 response. I don’t understand how you can do this and still look in the mirror in the morning. A busy person is using 30 minutes to 2 hours of their precious life to communicate their interest to you and you do not even find it necessary to send a thank you note? Where you raised by wolves? Seriously, sisters and brothers, this is just not good enough.

The fake job

If you have just posted a job online you cannot tell a candidate 24 hours later that you have found an internal solution, changed the job profile or that you found someone from your network. It screams “fake job”. What were your trying to achieve? I don’t get it and I don’t think that posting a fake job all over the Internet will increase your credibility. You might raise your website’s ranking if you are a newly established recruiting company but who will come back to you a second time? You go back to play hide and seek with the kids in Kindergarten. I don’t think you are ready for school yet. If you must post a fake job for any political or whatever reason at least have the decency to check if the candidate matches other roles. Give them a call, try to see if you can work with them in the future. Maybe they would be great as freelancers.

The sick bird stays in his cage.
This is how a lot of global talents feel in Zurich.

Unconscious bias

Prof. Dr. Gudrun Sander pointed out in a superb webinar last week that unconscious bias is still dominant in the recruiting process. She gave examples of how a name change from a Germanic name to a Turkish name reduced the number of invites from 20% to 14%. When the same candidate wore a headscarf the number of invites went down to 4%.

I had written a (German) post in 2015 about how important it is that we train our HR Professionals in recruiting in intercultural competence. It seems that we have not really made progress since then. Maybe we even went a step back when it comes to diversity and inclusion in recruiting. If you are wondering why you don’t have any female candidates, for example, you should implement the actions Prof. Sander recommends.

Companies complain about talent shortage. Maybe we would find more talents if we took a different route and asked talents more about their needs. Examples could be a four-day week (at 100% pay), decent pay and benefits, home office options and family time. And for heaven’s sake could you please eliminate age brackets and other discriminatory items from your job profiles.

Could you also consider that the requirement “native speaker” is discriminatory? In my experience, most of the positions you advertise do not require native speakers but fluency. Be careful how you advertise language skills and you could have a lot more qualified candidates.

LinkedIn Easy Apply

If you use this function, please make sure that it is understood by candidates and companies alike. I don’t know why “your job profile has been shared with the job poster” is less significant than a formal application. Is that not already an indication of interest? How can technology become a process enabler and not just an annoyance?

Is there hope?

Maybe, after all, there is hope. Maybe we should bond and not wait for disruptors in the field. We can be stronger together! Candidates and recruiters. You could be Ginger and Fred, going on amazing dates, dancing wonderful shows together if you just learned to speak each other’s languages better. Ask the candidates about their wishes. Apart from a job, they mainly want to be respected. How can you treat them with respect? What would you do if the candidate was your next date? How would you treat them? What if the candidate was your next manager, supporter or friend?

These are questions you should be asking yourself, my dear recruiters. Now, do your homework and then you can come to school with us in the fall.

Share this post with all of your friends who are frustrated with their job search. Tell them to book a call with me.

Angie Weinberger

PS: You can book a call with me here if you dare.

 

RockMe! Retreat

This is an attempt at giving guidance out of the box. Many expats take difficult decisions. These decisions are not always to the liking of our partner or children, especially teenagers can be quite difficult when they find out that they have to leave their friends. Having worked in Global Mobility for a long time of my career, I would like to help you bring your family on board earlier in the process.

You might argue now that your partner knew when they married you, that you had an international outlook on your career and that you love the challenge of starting a new job in a new environment. You would argue that this person always loved your sense of accomplishment when you got a challenging job done within two to three years. You will probably also tell me, that your company will not ask you twice and that you basically do not have a choice.

We both know, that married life is not that easy and that the person you married five years ago might have changed while you have changed as well. Your spouse might have career aspirations or is just up for the next promotion.

Once you have children, your global flexibility might be even more challenged. Your kids might not want to move to another country and make new friends. Maybe they already have two native languages and do not feel like learning a third or fourth language.

 

Euromast
Expat Hub Rotterdam

 

I read the German textbook “Interkulturelle Kompetenz” (intercultural competence) by Juergen Bolten. While this book has great ideas for intercultural trainers and coaches, as a Global Mobility Expert I was surprised to read, that Bolten claims that we have less international assignments, more commuters, and short-termers today than ever. And I hear that a lot from students in Germany. It seems that academia is convinced that long-term assignments have dropped significantly since the global financial crisis.

Most Global Mobility reports in the last five years showed indeed an increase in short-term assignments and project workers. There are also more “commuters”. We also see more international recruitment on local contracts, but the long-term expat assignment is still prevalent in most international companies. The numbers of long-term assignments are stable in many industries.* We don’t have less international assignment we just have more mobility.

In my view as an interculturalist, you actually need to be on the ground and immerse in the culture in order to perform certain roles. Despite digitalization success in business development, managerial roles and in relationship-oriented cultures comes with deeper business relationships and global competency. In other words: You have to be in the host country if you want to be successful.

A two-year assignment in my experience is generally a bit too ambitious. A three-year assignment is often needed to perform well in a new role in a new country. In reality, a lot of senior managers stay up to five years in the host country on classical expat assignments. (In my book I call those market-driven assignments.)

Any day now you could be asked to go on a three-year assignment to Mombasa or Mumbai. What would you do? How do you come to a decision about an international assignment when taking all aspects into account?

Over the years of working with expats and their spouses, I have seen a lot of bad decision making so this is an attempt to give you guidance while not knowing everything about your personal situation.

Focus on the learning you will gain from the role more than on the financial incentives.

A lot of expats base their decisions largely on package and numbers and forget to understand more about the role and the learning of the assignment experience. Ask yourself what kind of learning you will take away, what will your spouse learn and also how it will develop skills in your children. Have an open discussion about this at the dinner table.

Show your spouse and kids how they will live by taking them on a look-and-see trip.

If you have never lived in Mumbai or Mombasa or Stockholm it is hard to imagine what daily life will be like. Going on a look-and-see-trip still seems to be the most effective way to show your partner and family what will await them in the foreign lands. Expose them to the host language too by watching movies in the original language, explore and discover basic facts about the host country together.

Consider the international assignment as a family adventure and make sure that you are ready.

If you went on a hike to Mount Everest or a challenging world cruise in a sailing boat, you would expect everyone on the trip to be fit and willing to work as a team. Your relationship should be stable, both of you fit and healthy, your children well adapted in school and in general you should have an interest in your host location.

Packing
Packing

Take advantage of all programs such as intercultural training, language classes and spousal assistance programs that your company offers.

Too many times assignees tell me that they did not really know about what their company offers in terms of support. There are a lot of reasons for this and you need to take responsibility when it comes to claiming intercultural training, language classes and spousal assistance programs. If you rely only on the communication you receive from HR or Global Mobility you might miss out on some of these benefits as during your decision-making phase and in preparing for the new role you might not hear all the detailed information. Speak to assignees, who have been in the host location for about a year. They will give you good tips what type of support they received and what they only found out later in the process.

Once you are done with fact-finding, make sure that you listen to all the concerns that your family raises. See if you need further help in addressing some of the concerns. Then once you decide to leave your comfort zone, you will see what a great experience an international assignment can be for your whole family.

If you found this post helpful please share it with your best expat friends. 

Angie Weinberger

PS: If you wish to have a short chat with me you can schedule a 15-minute free call here.

The Global Mobility Coach
@angieweinberger

 

 

 

 

 

 

 

*Check KPMG, Mercer and other service providers for data or email me and I will send you the relevant links.