Guest post by Val Bath   Our ability to build culture mastery doesn’t rest only on knowing about another culture, but also on our ability to appreciate what values, habits, and behaviors affect that culture. Given this challenging year and the need for cross-cultural understanding, the ability to regulate one’s emotions when working with others from diverse cultures is critical. The Culture Mastery 4C’s Process™ surfaces the “why” behind the cultural differences and responses.  In this article, we will explore the 4 steps in the process that bring together the practice of coaching and intercultural training.   The goal of the program is to teach coaches and other leaders in talent development to guide their clients on a journey from […]