#3: Urs, the global HR Manager – part 3

Urs, the global HR ManagerThe last you know of Urs, the global HR Manager is that we agreed to meet again in three months. Urs and his wife had taken a brave decision. They went to Bangalore and Kerala for a small vacation. Urs wanted to have a conversation with Rajeev’s father. Rajeev then was allowed to support the company in Switzerland for nine months. Urs told me later that through his vacation he got a better understanding of how Indian families lived. He also understood that Rajeev needed a lot more support and what he called “fatherly love” than his Swiss team members.

While Rajeev worked in Switzerland they took coffee and tea in the morning. Urs did not have a team in Switzerland but a few other colleagues where interested in India so they would join them. Rajeev enjoyed the small coffee breaks. He learnt about Swiss sports and politics. He dared to ask questions about the religion and about single life before marriage. When this topic started Urs would excuse himself to go to a meeting while Rajeev. For the rest of the day Rajeev would work hard to meet Urs’ expectations. He often worked longer hours than his Swiss colleagues but he enjoyed his work. Once he was back in Bangalore and even when he moved on to a new employer Rajeev would see Urs as a mentor and ask him for guidance. Urs once told me with teary eyes “You know with Rajeev and also Kasha I almost feel like they are my children. It’s a new feeling for me since we never had children. I enjoy to be so useful now and I am much more relaxed.”

That day we ended the coaching. There is only so much a coach can contribute.



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