In the series “Seven Principles of Intercultural Effectiveness” I would like to show you how you can reach your targets across cultures by adhering to seven principles. We have covered Principle 1, Principle 2, Principle 3 and Principle 4 in earlier posts.
Principle 5 is called
“I trust even if I had been hurt before.”
There are many instances in intercultural communication where we might have been hurt, where our way of trusting was hurt or where our values were challenged. We could have been misled by a carpet seller or a cab driver. We could have paid too much for a service just because we don’t really understand how the culture works or how the people behave in this culture. We could have thought that people were nice to us while they just made a business deal.
This misperception has led me to a number of learnings. One of the learnings is never to tell a driver in another country to take me shopping, because I will end up buying a carpet. I also learnt to negotiate the fare price with rikshaw drivers before I get on the rikshaw.
Still, I work with the assumption that people are good and that they are just trying to provide for themselves and their families. They are not out there to kill me or take away all my possessions. I am careful when I travel but I still trust people because it has led me to interesting encounters and helped me make great connections. I am not saying you should trust blindly but at least assume positive intentions of others.